E15
Reginox Cross-Drain Blockage / Incorrect Trap Configuration

Garbage disposal runs but water and ground waste are forced up into the opposite sink bowl (for double sinks); the internal LED flashes fifteen times.

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Possible Causes

Blocked cross tube between sink bowls, Improperly installed baffle tee, Clogged branch tailpiece, Incorrect height of P-trap relative to the disposal outlet

How to Fix / Troubleshooting

Safety first: Turn off the disposal and breaker. Do not run the unit while drains are blocked.

  • Check for visible blockage: Remove the sink strainer from the non-disposal bowl and look for food buildup at the opening.
  • Disassemble cross-drain: Place a pan under the cross tube and P-trap. Loosen slip nuts and remove the cross tube and trap. Clear any obstructions and rinse thoroughly.
  • Verify configuration: Ensure the Reginox disposal outlet connects to a properly oriented baffle tee that directs flow downward, not directly across into the other bowl.
  • Reassemble and test: Reinstall the piping, tighten slip nuts, run water, and briefly operate the disposal while observing both bowls.
  • Adjust trap height if needed: The P-trap outlet should be lower than the disposal discharge to prevent backflow. Reconfigure piping if necessary.
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Repair Difficulty

Easy 2/5

Required Part

Sink Drain Baffle Tee
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