Neff

Neff Ovens Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E001
Neff oven will not heat, display shows E001 shortly after turning on any cooking function
Overheating / Thermal Cut-Out Triggered
E002
Neff oven shows E002 and stops heating during operation
Temperature Sensor (NTC) Fault
E003
Neff oven displays E003 and does not start heating
Heating Circuit Fault / Element Supply Error
E004
Neff oven shows E004, often when using the grill function
Grill Element / Grill Circuit Fault
E005
Neff oven displays E005 and shuts down or will not start a cooking cycle
Power Supply / Low Voltage Error
E006
Neff oven shows E006 and controls are unresponsive or erratic
User Interface / Touch Control Communication Error
E007
Neff oven displays E007 and the door lock engages or will not release (often during or after pyrolytic self-cleaning)
Door Lock / Latch Mechanism Fault
E008
Neff oven shows E008 and fan-assisted functions do not work correctly
Fan Motor / Fan Speed Error
E011
Neff oven shows E011 and will not start a program
Selector Switch / Function Selector Error
E012
Neff oven displays E012 and the clock/timer cannot be set or is blank
Clock / Timer Module Fault
E015
Neff oven shows E015 and may trip the circuit breaker when heating is requested
Earth Leakage / Insulation Fault
E016
Neff oven displays E016, and the interior light or auxiliary functions may not work.
Low-Voltage Auxiliary Circuit Fault
E017
Neff oven shows E017, and the cooling fan runs continuously or not at all.
Cooling Fan Control Fault
E018
Neff oven displays E018, and the pyrolytic self-cleaning cycle cannot be started.
Pyrolytic System Fault
E019
Neff oven shows E019, and may shut down during high-temperature operation.
Control Panel Overtemperature
E020
Neff oven displays E020, and the display may flicker or go blank intermittently.
Internal Communication / EEPROM Error
E021
Neff oven shows E021, and the child lock or key symbol may be displayed.
Child Lock / Safety Lock Error
E022
Neff oven displays E022, and the door will not lock for pyrolytic cleaning.
Door Lock Position Sensor Fault
E023
Neff oven shows E023, and fan-assisted grilling or special functions fail.
Secondary Heating Circuit / Auxiliary Element Fault
E024
Neff oven displays E024, and the steam-assisted or added-steam function does not work (on steam models).
Steam Generator / Water System Fault
E025
Neff oven shows E025, and may leak water or fail to produce steam (steam models).
Steam System Leak / Pump Fault
E032
Neff oven displays E032, and the interior temperature seems incorrect or unstable.
Calibration / Temperature Control Error
Symptom
Neff oven buttons or touch controls are unresponsive or only some keys work
User Interface Keypad Failure
Symptom
Neff oven clock or timer does not work, but heating functions operate
Timer / Clock Malfunction
Symptom
Neff oven cooling fan continues to run for a very long time after cooking has finished.
Cooling Fan Overrun / Sensor Issue
Symptom
Neff oven display and controls are completely dead; there are no lights or response.
No Power / Dead Appliance
Symptom
Neff oven does not heat at all, no error code displayed; the fan and light may still work.
Complete Heating Failure
Symptom
Neff oven door glass is loose, rattling, or has condensation between panes
Door Glass Assembly / Seal Failure
Symptom
Neff oven door seal is damaged or heat escapes around the door
Door Gasket Failure
Symptom
Neff oven door will not close properly or pops open slightly during cooking.
Door Hinge / Latch Misalignment
Symptom
Neff oven door will not open after cooking (no pyrolytic cycle used)
Door Latch Jam / Thermal Expansion Lock
Symptom
Neff oven emits a burning smell or smoke during normal cooking (not first use)
Overheating / Residue Burning
Symptom
Neff oven fan runs, but there is no heat in fan-assisted modes.
Fan Oven Element Failure
Symptom
Neff oven grill does not work, but the oven heats normally in other modes.
Grill Circuit Failure
Symptom
Neff oven heats but does not reach the set temperature or takes excessively long to cook food.
Underheating / Partial Heating
Symptom
Neff oven interior light stays on all the time, even when the door is closed and the oven is off
Stuck Light Relay / Door Switch Fault
Symptom
Neff oven light is not working, but the oven otherwise operates normally.
Cavity Lamp Failure
Symptom
Neff oven makes loud rattling or grinding noises when the fan is running
Fan Motor / Fan Blade Mechanical Noise
Symptom
Neff oven overheats, burning food even at low temperature settings, and displays no error code.
Runaway Heating / Thermostat Control Failure
Symptom
Neff oven produces excessive steam or condensation on the door and control panel
Condensation / Ventilation Issue
Symptom
Neff oven pyrolytic self-cleaning will not start; no specific error code is shown.
Pyrolytic Cycle Inhibited
Symptom
Neff oven steam function is weak or produces no visible steam (on steam models), with no error code displayed.
Reduced Steam Output
Symptom
Neff oven trips the RCD or circuit breaker when turned on or when heating starts.
Short Circuit / Earth Leakage
Symptom
Neff oven will not start heating unless the time is set (user unsure why)
Clock Not Set / Safety Interlock
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