Char-Griller
Char-Griller Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
AUG
Display shows 'AUG' or an auger error, and no pellets are delivered to the fire pot.
Auger Drive Fault
ERR1
The control panel displays ERR1 and the grill will not start the ignition cycle.
Igniter Circuit Failure
ERR2
The control panel displays ERR2 and the auger does not feed pellets.
Auger Motor or Auger Jam Fault
ERR3
The control panel displays ERR3 and the grill shuts down shortly after starting.
Combustion Fan or Airflow Fault
ERR4
Control panel displays ERR4, and the temperature reading is extremely low or shows dashes.
RTD Temperature Probe Open Circuit
ERR5
Control panel displays ERR5, and the temperature reading is extremely high or erratic.
RTD Temperature Probe Short or Out-of-Range
ERR6
Control panel displays ERR6, and the grill will not power up fully.
Control Board Power Supply Fault
ERR7
Control panel displays ERR7, and the grill shuts down during cooking.
Flame-Out Detection Fault
ERR8
Control panel displays ERR8, and the grill overshoots the set temperature significantly.
Over-Temperature Safety Fault
ERR9
Control panel displays ERR9, and Wi-Fi or app connectivity fails (on Wi-Fi enabled models).
Wi-Fi Module Communication Fault
FAN
Display shows 'FAN' or a fan icon error, and the grill will not ignite.
Combustion Fan Not Detected
HI
The display shows HI, and the grill temperature is above the maximum reading.
High Temperature / Overheat Condition
IGN
Display shows 'IGN' or an ignition error, and pellets feed but do not light.
Ignition Failure
LO
The display shows LO, and the grill temperature is below the minimum operating range.
Low Temperature / Flame-Out Condition
NO PEL
Display shows 'NO PEL' or a similar message, and the grill shuts down.
Pellet Out / Hopper Empty Detection
P1
The display shows P1, and the grill struggles to reach the set temperature in cold or windy conditions.
Low Feed Rate Program Setting
P7
The display shows P7, and the grill produces very heavy smoke and fluctuating temperatures.
High Feed Rate / Extended Smolder Program Setting
SEN
Display shows 'SEN' or a sensor error, and the temperature reading is unavailable.
Temperature Sensor Communication Fault
Symptom
Auger continues to turn for a long time after shutdown, pellets keep feeding
Auger Run-On / Shutdown Logic Fault
Symptom
Auger makes a loud grinding noise, and pellets do not feed properly.
Auger Jam or Gearbox Failure
Symptom
Combustion fan runs loudly or rattles during operation
Noisy Combustion Fan
Symptom
Display is dim, flickering, or unreadable but grill still runs
Display Backlight or LCD Failure
Symptom
Excessive white smoke and poor combustion, food tastes bitter
Incomplete Combustion / Smoldering Fire
Symptom
Grease fire in cook chamber, flames under grates
Grease Ignition / Fire Hazard
Symptom
Grease leaking from front or sides of grill instead of grease bucket
Grease Drainage / Channel Blockage
Symptom
Grill never reaches high temperatures (e.g., stuck below 300°F)
Low Maximum Temperature Output
Symptom
Grill overshoots set temperature and runs too hot even on low settings
Runaway Temperature / Overfeeding Pellets
Symptom
Grill powers on but will not start the ignition cycle when the Start button is pressed.
Start Circuit or User Interface Fault
Symptom
Grill temperature swings widely above and below the setpoint.
Unstable Temperature Control
Symptom
Grill will not power on at all; no lights or display.
No Power / Dead Control Panel
Symptom
Heavy smoke leaking from lid and body seams, difficulty maintaining temperature
Poor Sealing / Air Leaks
Symptom
Lid thermometer reading does not match the digital controller temperature
Thermometer Calibration Difference
Symptom
Meat probe temperature reading is inaccurate or not displayed
Meat Probe Sensor Fault
Symptom
Pellets feed into the fire pot but never ignite, resulting in thick white smoke and then shutdown.
Failed Ignition / Smoldering Pellets
Symptom
Pellets swelling and turning to mush in the hopper; auger frequently jams.
Moisture-Contaminated Pellets
Symptom
Rust forming inside the cook chamber or on the grates
Corrosion / Finish Degradation
Symptom
Strong chemical or plastic smell during the first few cooks
Initial Burn-In / Residual Manufacturing Oils
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AUG |
Display shows 'AUG' or an auger error, and no pellets are delivered to the fire pot.
|
Auger Drive Fault | View Details |
| ERR1 |
The control panel displays ERR1 and the grill will not start the ignition cycle.
|
Igniter Circuit Failure | View Details |
| ERR2 |
The control panel displays ERR2 and the auger does not feed pellets.
|
Auger Motor or Auger Jam Fault | View Details |
| ERR3 |
The control panel displays ERR3 and the grill shuts down shortly after starting.
|
Combustion Fan or Airflow Fault | View Details |
| ERR4 |
Control panel displays ERR4, and the temperature reading is extremely low or shows dashes.
|
RTD Temperature Probe Open Circuit | View Details |
| ERR5 |
Control panel displays ERR5, and the temperature reading is extremely high or erratic.
|
RTD Temperature Probe Short or Out-of-Range | View Details |
| ERR6 |
Control panel displays ERR6, and the grill will not power up fully.
|
Control Board Power Supply Fault | View Details |
| ERR7 |
Control panel displays ERR7, and the grill shuts down during cooking.
|
Flame-Out Detection Fault | View Details |
| ERR8 |
Control panel displays ERR8, and the grill overshoots the set temperature significantly.
|
Over-Temperature Safety Fault | View Details |
| ERR9 |
Control panel displays ERR9, and Wi-Fi or app connectivity fails (on Wi-Fi enabled models).
|
Wi-Fi Module Communication Fault | View Details |
| FAN |
Display shows 'FAN' or a fan icon error, and the grill will not ignite.
|
Combustion Fan Not Detected | View Details |
| HI |
The display shows HI, and the grill temperature is above the maximum reading.
|
High Temperature / Overheat Condition | View Details |
| IGN |
Display shows 'IGN' or an ignition error, and pellets feed but do not light.
|
Ignition Failure | View Details |
| LO |
The display shows LO, and the grill temperature is below the minimum operating range.
|
Low Temperature / Flame-Out Condition | View Details |
| NO PEL |
Display shows 'NO PEL' or a similar message, and the grill shuts down.
|
Pellet Out / Hopper Empty Detection | View Details |
| P1 |
The display shows P1, and the grill struggles to reach the set temperature in cold or windy conditions.
|
Low Feed Rate Program Setting | View Details |
| P7 |
The display shows P7, and the grill produces very heavy smoke and fluctuating temperatures.
|
High Feed Rate / Extended Smolder Program Setting | View Details |
| SEN |
Display shows 'SEN' or a sensor error, and the temperature reading is unavailable.
|
Temperature Sensor Communication Fault | View Details |
| – |
Auger continues to turn for a long time after shutdown, pellets keep feeding
|
Auger Run-On / Shutdown Logic Fault | View Details |
| – |
Auger makes a loud grinding noise, and pellets do not feed properly.
|
Auger Jam or Gearbox Failure | View Details |
| – |
Combustion fan runs loudly or rattles during operation
|
Noisy Combustion Fan | View Details |
| – |
Display is dim, flickering, or unreadable but grill still runs
|
Display Backlight or LCD Failure | View Details |
| – |
Excessive white smoke and poor combustion, food tastes bitter
|
Incomplete Combustion / Smoldering Fire | View Details |
| – |
Grease fire in cook chamber, flames under grates
|
Grease Ignition / Fire Hazard | View Details |
| – |
Grease leaking from front or sides of grill instead of grease bucket
|
Grease Drainage / Channel Blockage | View Details |
| – |
Grill never reaches high temperatures (e.g., stuck below 300°F)
|
Low Maximum Temperature Output | View Details |
| – |
Grill overshoots set temperature and runs too hot even on low settings
|
Runaway Temperature / Overfeeding Pellets | View Details |
| – |
Grill powers on but will not start the ignition cycle when the Start button is pressed.
|
Start Circuit or User Interface Fault | View Details |
| – |
Grill temperature swings widely above and below the setpoint.
|
Unstable Temperature Control | View Details |
| – |
Grill will not power on at all; no lights or display.
|
No Power / Dead Control Panel | View Details |
| – |
Heavy smoke leaking from lid and body seams, difficulty maintaining temperature
|
Poor Sealing / Air Leaks | View Details |
| – |
Lid thermometer reading does not match the digital controller temperature
|
Thermometer Calibration Difference | View Details |
| – |
Meat probe temperature reading is inaccurate or not displayed
|
Meat Probe Sensor Fault | View Details |
| – |
Pellets feed into the fire pot but never ignite, resulting in thick white smoke and then shutdown.
|
Failed Ignition / Smoldering Pellets | View Details |
| – |
Pellets swelling and turning to mush in the hopper; auger frequently jams.
|
Moisture-Contaminated Pellets | View Details |
| – |
Rust forming inside the cook chamber or on the grates
|
Corrosion / Finish Degradation | View Details |
| – |
Strong chemical or plastic smell during the first few cooks
|
Initial Burn-In / Residual Manufacturing Oils | View Details |
No matching codes found
Advertisements