WiFi or app connectivity issues with the Grilla Grills controller (if equipped); cannot connect or maintain a connection.

Safety first: Network troubleshooting does not involve high voltage, but avoid opening the control panel while powered unless instructed by the manufacturer.

Step-by-step checks:

• 1. Check WiFi signal: Use a phone to verify a strong WiFi signal at the grill location. Move the router or grill to improve the signal if needed.
• 2. Verify credentials: Re-enter the WiFi network name and password in the app, ensuring they are correct and the network is 2.4 GHz if required.
• 3. Power cycle: Turn the grill off, unplug for 30 seconds, then plug it back in and retry the connection.
• 4. Update firmware/app: Check for updates to the Grilla Grills app and controller firmware per manufacturer instructions.

When to call a technician: Persistent connectivity issues may require support from the Grilla Grills technical team for advanced troubleshooting or controller replacement.