How to Fix / Troubleshooting

Safety first: Turn the grill off, unplug it, and allow any unburned pellets to cool before handling.

Steps to restore ignition:

Clean fire pot: Remove grates and baffle, then vacuum ash and old pellets from the fire pot.
Check igniter glow: During startup (with components exposed and observing from a safe distance), verify that the igniter tip glows red within a couple of minutes. If it does not, the igniter is likely failed.
Inspect fan operation: Confirm the combustion fan runs during ignition to supply air.
Replace igniter: If the igniter does not heat, remove and replace it with a Royal Gourmet-compatible hot rod igniter, routing the wire away from high-heat areas.
Use dry pellets: Empty the hopper if pellets are swollen or crumbly and refill with fresh, dry pellets.

Grill powers on but will not ignite; pellets feed into fire pot but no flame develops.

Possible Causes