Sta-Rite Display/Keypad Failure

The display is on but completely blank or unreadable; the heater may still run.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed LCD display, damaged keypad membrane, loose ribbon cable, UV or moisture damage to the UI.

How to Fix / Troubleshooting

Safety: Turn off power before removing the front control panel.

  • Inspect display window: Check for condensation or water behind the display lens. Address any cabinet leaks.
  • Check ribbon cable: Gently reseat the ribbon cable between the display board and the main control board.
  • Test keypad response: Press buttons and listen for relays clicking. If the heater responds but the display is blank, the display itself is faulty.
  • Replace UI assembly: Install a new Sta-Rite display/keypad assembly if the screen is unreadable or unresponsive.
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Repair Difficulty

Medium 3/5

Required Part

Display/Keypad Assembly
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