E14
Sta-Rite
Polarity / Line Wiring Error
Heater shows E14 and will not fire; often after service or wiring changes
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Line and neutral reversed, Missing equipment ground, Shared neutral with other loads, Incorrect voltage selection on terminal block
How to Fix / Troubleshooting
Safety: De-energize the circuit at the breaker. Only qualified electricians should modify line voltage wiring.
- Verify supply voltage: Confirm that the incoming voltage matches the Sta-Rite heater rating (e.g., 120V or 240V).
- Check polarity: Ensure hot and neutral (for 120V) or both hots (for 240V) are correctly landed on the designated terminals. Correct any reversed wiring.
- Confirm ground connection: The equipment ground must be securely attached to the heater's ground lug.
- Inspect for shared circuits: Avoid sharing neutrals or grounds with other high-load equipment that can introduce noise or imbalance.
- Reset and test: After correcting wiring, restore power and clear the error by cycling power.
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Repair Difficulty
Medium
3/5
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