ERR
Hotpoint Invalid Keypad Entry or Control Logic Error

Display shows 'ERR' when trying to set the temperature or timer; the oven may not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect button sequence, stuck keypad button, corrupted control memory, failing EOC

How to Fix / Troubleshooting

Safety first: No internal access is required initially; if disassembly is needed, disconnect power at the breaker.

Steps to resolve:

  • Clear entry: Press Clear/Off to reset the control, then re-enter the desired function following the user manual.
  • Check keypad: Ensure no buttons are stuck or held down. Clean the panel surface.
  • Power cycle: Turn the breaker OFF for 1 minute, then ON to reset the control board.
  • Persistent ERR: If 'ERR' appears with normal use and after a reset, the keypad or EOC may be failing. Inspect and reseat the keypad ribbon cable; if no change, replace the keypad or EOC as appropriate.

Tip: Document exactly when 'ERR' appears (which function, which buttons) to help diagnose a specific keypad row/column failure.

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Repair Difficulty

Medium 3/5

Required Part

Electronic Oven Control (EOC) Board
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