Robot mower displays E014 and will not start; the display may mention 'PIN' or 'security'.

How to Fix / Troubleshooting

Safety first: Keep the mower in a secure location while resolving security issues.

Wait lockout period: If you entered the wrong PIN several times, wait the specified lockout time (see manual) before trying again.
Enter correct PIN: Carefully re-enter your PIN using the keypad or app. Ensure no buttons are sticking.
Check keypad: Inspect the keypad or touch panel for damage or moisture. Dry gently if wet.
Consult documentation: Some Greenworks models allow PIN reset via proof of ownership through customer support.

If you cannot clear E014 due to a forgotten PIN or keypad failure, contact Greenworks support with proof of purchase for a secure reset procedure.