The thermostat frequently disconnects from Wi-Fi and goes offline in the Bosch app.

Safety: No electrical work is required.

• Check signal strength: Use your phone near the thermostat to check Wi-Fi bars. If low, move the router closer or install a Wi-Fi extender.
• Router settings: Disable aggressive power-saving features and band steering that may push devices between 2.4 and 5 GHz. Ensure 2.4 GHz is enabled.
• Change channel: Log into your router and set a less congested 2.4 GHz channel (1, 6, or 11) to reduce interference.
• Update router firmware: Install the latest firmware from your router manufacturer.
• Re-add network: Forget and re-add the Wi-Fi network on the thermostat via the Bosch app or device menu.