E21
Comfee
Severe Drain Blockage / Pump Overload
Washer shows E21 and stops with water remaining; drain pump may hum but not evacuate water.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Obstruction in tub-to-pump hose, Foreign object jammed in pump, Collapsed or blocked external drain hose, Pump impeller damaged
How to Fix / Troubleshooting
Safety first: Unplug the washer and prepare towels and a container for water.
- Access pump area: Remove the lower front access panel or rear panel (model dependent) to reach the drain pump and hoses.
- Check tub-to-pump hose: Loosen the clamp and remove the large black hose from the tub to the pump. Look for socks, coins, or debris lodged inside and remove them.
- Inspect pump housing: Remove the pump clean-out or inlet hose and check the impeller for obstructions. Ensure the impeller blades are intact and spin freely.
- Examine drain hose: Follow the drain hose from the pump to the standpipe or sink. Clear any kinks and verify the end is not blocked.
- Reassemble and test: Refit all hoses securely with clamps, restore power, and run a drain/spin cycle. If E21 persists and the pump is silent or only hums, replace the drain pump.
Advertisements
Repair Difficulty
Medium
3/5
Advertisements