Washer shows F13, often related to dispenser issues such as no detergent/softener dispensing or water leaking from dispenser area.

Safety first: Unplug the washer and turn off water supply before removing the top panel or dispenser assembly.

Step-by-step:

• Inspect dispenser drawer: Remove the detergent drawer and clean out detergent buildup, fabric softener residue, and foreign objects.
• Check water flow: With the drawer removed, briefly run a fill cycle (power on) to confirm water sprays properly into the dispenser housing. Then unplug again.
• Access dispenser motor: Remove the top panel. Locate the dispenser motor and cam assembly attached to the dispenser housing.
• Check for jams: Inspect the cam and linkage for obstructions or broken plastic parts that could prevent rotation.
• Test motor: Disconnect the motor and measure resistance across its terminals (refer to tech sheet). An open circuit indicates a failed motor.
• Inspect wiring: Check the harness from the main control to the dispenser motor for damage or loose connections.
• Replace components as needed: Replace the dispenser motor or entire dispenser assembly if damaged or seized.

When to call a technician: If the control board is not sending power to the dispenser motor or if mechanical damage is extensive, professional service is recommended.