Bradford White

Bradford White Water Heaters Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Bradford White ICON / electronic gas water heater shows E01 and will not fire; status light may be off or solid.
Ignition Failure Lockout
E02
Bradford White electronic gas water heater displays E02 and burner will not stay lit or will not light.
Flame Sense Failure
E03
Bradford White gas water heater shows E03 and shuts down; may attempt ignition several times then lock out.
Pressure Switch or Combustion Air Fault (Power Vent / Direct Vent Models)
E04
Bradford White power vent or high-efficiency gas water heater displays E04 and will not run.
Exhaust Temperature or Limit Fault
E05
Bradford White electronic gas water heater shows E05; unit may short-cycle or not fire.
Thermistor / Temperature Sensor Fault
E06
Bradford White gas water heater displays E06; unit may overheat or shut down prematurely.
High Limit / ECO (Energy Cut-Off) Trip
E10
Bradford White power vent water heater shows E10 and will not start a heating cycle.
Inducer Motor / Blower Failure
E12
Bradford White power vent or condensing water heater displays E12 and shuts down.
Condensate Drain / Blocked Trap Fault
E20
Bradford White electronic gas water heater shows E20; unit may not respond to thermostat changes.
Control Board Communication / Internal Fault
E24
Bradford White electric or hybrid water heater displays E24 and stops heating.
Upper Thermostat / Sensor Fault
E25
Bradford White electric or hybrid water heater shows E25; water may be lukewarm or cold.
Lower Thermostat / Sensor Fault
E26
Bradford White electric water heater displays E26; unit may not heat or may overheat.
Element Relay or Control Fault
E30
Bradford White heat pump (hybrid) water heater shows E30 and disables heat pump mode.
Evaporator Coil Temperature Sensor Fault
E31
Bradford White heat pump water heater displays E31; heat pump mode is disabled, electric elements may still operate.
Discharge (Compressor Outlet) Temperature Sensor Fault
E32
Bradford White heat pump water heater shows E32; unit may run only on electric elements.
Ambient Air Temperature Sensor Fault
E33
Bradford White heat pump water heater displays E33; heat pump mode is locked out.
Tank Temperature Sensor Fault (Hybrid Models)
E40
Bradford White heat pump water heater shows E40 and shuts down heat pump operation.
High Refrigerant Pressure / Overheat Protection
E50
Bradford White heat pump water heater displays E50; unit may default to electric element heating only.
Compressor Failure or Overcurrent Fault
E60
Bradford White heat pump water heater shows E60; unit may not respond to user inputs or Wi-Fi/app commands.
User Interface / Communication Fault
Symptom
Bradford White electric water heater has no hot water at all.
Total Loss of Heating (Electric)
Symptom
Bradford White electric water heater has some hot water but runs out quickly.
Lower Element Not Heating
Symptom
Bradford White gas water heater burner runs but water is not hot enough or runs out quickly.
Insufficient Heating / Capacity Issue
Symptom
Bradford White gas water heater produces water that is too hot; risk of scalding.
Overheating / Thermostat Out of Calibration
Symptom
Bradford White power vent water heater is very loud during operation; whistling or roaring from vent.
Excessive Combustion or Vent Noise
Symptom
Bradford White water heater causes banging or hammering noises in pipes when it heats or when faucets are closed.
Water Hammer / Thermal Expansion Noise
Symptom
Bradford White water heater emits a rotten egg or sulfur smell from hot water taps.
Hydrogen Sulfide Odor Reaction with Anode Rod
Symptom
Bradford White water heater frequently drips from the T&P discharge only when the burner or elements are heating.
Thermal Expansion in Closed System
Symptom
Bradford White water heater leaks from the drain valve at the bottom of the tank.
Leaking Drain Valve
Symptom
Bradford White water heater leaks from the top around the hot or cold connections.
Leaking Nipple / Dielectric Union
Symptom
Bradford White water heater makes popping or rumbling noises during heating.
Sediment Buildup / Boiling Under Sediment
Symptom
Bradford White water heater pilot keeps going out, especially in a drafty area.
Pilot Flame Instability
Symptom
Bradford White water heater produces discolored or rusty hot water.
Corrosion / Rust Contamination
Symptom
Bradford White water heater shows signs of backdrafting: hot, moist air or exhaust smell at draft hood.
Backdrafting / Venting Failure
Symptom
Gas Bradford White water heater will not light; no status light, no clicking or ignition attempt.
No Power / Dead Control
Symptom
Status light on Bradford White ICON gas control flashes 1 flash every 3 seconds; pilot will not stay lit.
Thermopile / Pilot Circuit Failure
Symptom
Status light on Bradford White ICON gas control flashes 2 times, then pauses; burner will not fire.
Flammable Vapor Sensor Lockout (FVIR Trip)
Symptom
Status light on Bradford White ICON gas control flashes 3 times, then pauses; burner does not run.
Pressure Switch / Venting Fault (Power Vent Models with ICON)
Symptom
Status light on Bradford White ICON gas control flashes 4 times, then pauses; heater will not operate.
Temperature Sensor / ECO Fault (ICON Control)
Symptom
Status light on Bradford White ICON gas control flashes 7 or more times rapidly; control is unresponsive.
Gas Control Valve Internal Failure
Symptom
Water leaking from the bottom of the Bradford White water heater tank (not from fittings or drain).
Tank Rupture / Internal Corrosion
Symptom
Water leaking from the side of the Bradford White water heater near the T&P (temperature and pressure) relief valve or discharge pipe.
T&P Relief Valve Discharge
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