The charger’s scheduled charging or timer function does not start charging at the programmed time.

Safety first: This is a control issue; no special electrical risk beyond normal use.

• Verify time settings: In the Zencar app or charger menu, confirm the date, time, and timezone are correct.
• Disable and re-enable schedule: Delete existing schedules and recreate them, ensuring AM/PM or 24h times are correct.
• Test immediate start: Confirm that manual (immediate) charging works to rule out hardware faults.
• Update firmware: Install any available firmware updates that may fix scheduling bugs.
• If scheduling still fails: Use manual start as a workaround and contact Zencar support; the main control PCB firmware may require replacement or reflash.