Whirlpool Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Freezer beeps and displays E1; temperature may be warmer than the setpoint.
Freezer Temperature Sensor (Evaporator Thermistor) Fault
E10
Freezer displays E10; the temperature display may flash, and the unit may not respond to the keypad.
User Interface / Keypad Communication Error
E11
Freezer shows E11; a high temperature alarm is active even though the unit seems cold.
High Temperature Alarm Sensor / Calibration Fault
E12
Freezer displays E12; power loss or a memory error is indicated, and settings may reset.
Non-Volatile Memory / Control Board Fault
E13
Freezer shows E13; rapid beeping or a lock icon is displayed, and controls are unresponsive.
Control Lock / Touch Panel Fault
E14
Freezer displays E14; this may indicate a communication error between the display and the main board.
Serial Communication Fault (UI to Main Control)
E15
Freezer shows E15; it may not enter or exit fast-freeze mode correctly.
Fast Freeze Circuit / Relay Fault
E16
Freezer displays E16; the internal light may not work correctly or may flicker.
LED Light Driver / Light Circuit Fault
E17
Freezer shows E17; this may indicate a low voltage or power supply issue.
AC Input / Low Voltage Detection Fault
E18
Freezer displays E18, which may indicate a sensor short circuit.
Shorted Temperature Sensor Circuit
E19
Freezer displays E19, which may indicate an open sensor circuit.
Open Temperature Sensor Circuit
E2
Freezer displays E2 and may not maintain the correct temperature.
Cabinet/Ambient Temperature Sensor Fault
E20
Freezer displays E20, which may indicate a defrost overheat or safety trip.
Defrost Overheat Protection Fault
E3
Freezer shows E3; the defrost cycle may not run correctly, leading to frost buildup on the evaporator.
Defrost Sensor / Defrost Thermistor Fault
E4
Freezer displays E4; the unit may not defrost properly or may over-defrost.
Defrost Heater or Defrost Circuit Failure
E5
Freezer shows E5; the compressor may not start or may short-cycle.
Compressor Start Device / Overload Fault
E6
Freezer displays E6; the fan may not run or airflow is poor.
Evaporator Fan Motor Fault
E7
Freezer shows E7; the condenser fan may not run, the compressor overheats, and the cabinet feels hot around the door.
Condenser Fan Motor Fault
E8
Freezer displays E8; ice buildup or temperature swings, defrost cycle irregular.
Defrost Control / Timer Fault
E9
Freezer shows E9; the door alarm may sound continuously even when the door is closed.
Door Switch / Door Ajar Sensor Fault
Symptom
Freezer control panel buttons are not responding; the display is lit but settings cannot be changed.
Stuck or Failed User Interface
Symptom
Freezer door difficult to open right after closing; a suction effect is present.
Normal Pressure Equalization / Gasket Adhesion
Symptom
Freezer door pops open when the refrigerator door (on combo units) is closed.
Air Pressure Displacement
Symptom
Freezer has a strong chemical or plastic odor inside.
Odor Contamination
Symptom
Freezer has heavy frost buildup on the rear interior panel, leading to reduced airflow and rising temperature.
Defrost System Failure
Symptom
Freezer interior is completely frosted over, with thick ice on shelves and walls.
Excess Moisture Infiltration / Door Seal Failure
Symptom
Freezer interior light not working, but the unit cools normally.
Interior Light Circuit Failure
Symptom
Freezer interior surfaces sweating or forming condensation droplets.
High Humidity Infiltration
Symptom
Freezer is cold but runs almost all the time, with only occasional short off cycles.
Thermostat Calibration or Insulation Loss
Symptom
Freezer is too warm; the compressor cycles on and off but cannot maintain the set temperature.
Temperature Control or Airflow Problem
Symptom
Freezer leaking water onto the floor from the front or rear.
Defrost Drain Blockage
Symptom
Freezer making a loud buzzing or humming noise from the rear.
Noisy Compressor or Condenser Fan
Symptom
Freezer making a loud rattling or clanking noise inside the cabinet during operation.
Evaporator Fan or Loose Components
Symptom
Freezer not cooling at all; the interior is warm, the compressor is not running, but lights may still work.
Compressor Not Starting
Symptom
Freezer runs constantly but does not get cold enough; the compressor and fans are running, and the interior temperature is around 20–30°F instead of 0°F.
Low Refrigerant Charge or Sealed System Inefficiency
Symptom
Freezer starts then shuts off quickly, with a clicking sound from the compressor area.
Compressor Overload Tripping
Symptom
Freezer temperature display is inaccurate compared to the actual temperature.
Sensor Calibration Error
Symptom
Freezer temperature fluctuates widely; some items are soft, others rock hard.
Poor Air Circulation / Load Distribution
Symptom
Freezer trips GFCI outlet or breaker intermittently.
Ground Fault or Leakage Current
Symptom
Freezer vibrates excessively or makes thumping noises.
Cabinet Vibration / Leveling Issue
Symptom
Freezer will not start at all; no lights, no sounds.
No Power to Freezer
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Freezer beeps and displays E1; temperature may be warmer than the setpoint.
|
Freezer Temperature Sensor (Evaporator Thermistor) Fault | View Details |
| E10 |
Freezer displays E10; the temperature display may flash, and the unit may not respond to the keypad.
|
User Interface / Keypad Communication Error | View Details |
| E11 |
Freezer shows E11; a high temperature alarm is active even though the unit seems cold.
|
High Temperature Alarm Sensor / Calibration Fault | View Details |
| E12 |
Freezer displays E12; power loss or a memory error is indicated, and settings may reset.
|
Non-Volatile Memory / Control Board Fault | View Details |
| E13 |
Freezer shows E13; rapid beeping or a lock icon is displayed, and controls are unresponsive.
|
Control Lock / Touch Panel Fault | View Details |
| E14 |
Freezer displays E14; this may indicate a communication error between the display and the main board.
|
Serial Communication Fault (UI to Main Control) | View Details |
| E15 |
Freezer shows E15; it may not enter or exit fast-freeze mode correctly.
|
Fast Freeze Circuit / Relay Fault | View Details |
| E16 |
Freezer displays E16; the internal light may not work correctly or may flicker.
|
LED Light Driver / Light Circuit Fault | View Details |
| E17 |
Freezer shows E17; this may indicate a low voltage or power supply issue.
|
AC Input / Low Voltage Detection Fault | View Details |
| E18 |
Freezer displays E18, which may indicate a sensor short circuit.
|
Shorted Temperature Sensor Circuit | View Details |
| E19 |
Freezer displays E19, which may indicate an open sensor circuit.
|
Open Temperature Sensor Circuit | View Details |
| E2 |
Freezer displays E2 and may not maintain the correct temperature.
|
Cabinet/Ambient Temperature Sensor Fault | View Details |
| E20 |
Freezer displays E20, which may indicate a defrost overheat or safety trip.
|
Defrost Overheat Protection Fault | View Details |
| E3 |
Freezer shows E3; the defrost cycle may not run correctly, leading to frost buildup on the evaporator.
|
Defrost Sensor / Defrost Thermistor Fault | View Details |
| E4 |
Freezer displays E4; the unit may not defrost properly or may over-defrost.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Freezer shows E5; the compressor may not start or may short-cycle.
|
Compressor Start Device / Overload Fault | View Details |
| E6 |
Freezer displays E6; the fan may not run or airflow is poor.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
Freezer shows E7; the condenser fan may not run, the compressor overheats, and the cabinet feels hot around the door.
|
Condenser Fan Motor Fault | View Details |
| E8 |
Freezer displays E8; ice buildup or temperature swings, defrost cycle irregular.
|
Defrost Control / Timer Fault | View Details |
| E9 |
Freezer shows E9; the door alarm may sound continuously even when the door is closed.
|
Door Switch / Door Ajar Sensor Fault | View Details |
| – |
Freezer control panel buttons are not responding; the display is lit but settings cannot be changed.
|
Stuck or Failed User Interface | View Details |
| – |
Freezer door difficult to open right after closing; a suction effect is present.
|
Normal Pressure Equalization / Gasket Adhesion | View Details |
| – |
Freezer door pops open when the refrigerator door (on combo units) is closed.
|
Air Pressure Displacement | View Details |
| – |
Freezer has a strong chemical or plastic odor inside.
|
Odor Contamination | View Details |
| – |
Freezer has heavy frost buildup on the rear interior panel, leading to reduced airflow and rising temperature.
|
Defrost System Failure | View Details |
| – |
Freezer interior is completely frosted over, with thick ice on shelves and walls.
|
Excess Moisture Infiltration / Door Seal Failure | View Details |
| – |
Freezer interior light not working, but the unit cools normally.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior surfaces sweating or forming condensation droplets.
|
High Humidity Infiltration | View Details |
| – |
Freezer is cold but runs almost all the time, with only occasional short off cycles.
|
Thermostat Calibration or Insulation Loss | View Details |
| – |
Freezer is too warm; the compressor cycles on and off but cannot maintain the set temperature.
|
Temperature Control or Airflow Problem | View Details |
| – |
Freezer leaking water onto the floor from the front or rear.
|
Defrost Drain Blockage | View Details |
| – |
Freezer making a loud buzzing or humming noise from the rear.
|
Noisy Compressor or Condenser Fan | View Details |
| – |
Freezer making a loud rattling or clanking noise inside the cabinet during operation.
|
Evaporator Fan or Loose Components | View Details |
| – |
Freezer not cooling at all; the interior is warm, the compressor is not running, but lights may still work.
|
Compressor Not Starting | View Details |
| – |
Freezer runs constantly but does not get cold enough; the compressor and fans are running, and the interior temperature is around 20–30°F instead of 0°F.
|
Low Refrigerant Charge or Sealed System Inefficiency | View Details |
| – |
Freezer starts then shuts off quickly, with a clicking sound from the compressor area.
|
Compressor Overload Tripping | View Details |
| – |
Freezer temperature display is inaccurate compared to the actual temperature.
|
Sensor Calibration Error | View Details |
| – |
Freezer temperature fluctuates widely; some items are soft, others rock hard.
|
Poor Air Circulation / Load Distribution | View Details |
| – |
Freezer trips GFCI outlet or breaker intermittently.
|
Ground Fault or Leakage Current | View Details |
| – |
Freezer vibrates excessively or makes thumping noises.
|
Cabinet Vibration / Leveling Issue | View Details |
| – |
Freezer will not start at all; no lights, no sounds.
|
No Power to Freezer | View Details |
No matching codes found
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