Princess

Princess Ovens Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E0
Oven does not respond to touch controls, display may be lit but keys do not work or respond intermittently.
Touch Control Panel Communication Error
E1
Oven displays E1 and will not heat or shuts down shortly after starting a cooking program.
Oven Cavity Temperature Sensor Fault
E10
Oven displays E10, and fan-assisted modes do not heat properly; the fan may run but the temperature stays low.
Convection (Fan) Element Error
E11
Princess oven displays E11, and the interior light does not work, or the oven will not start because it thinks the door is open.
Oven Lamp / Door Status Circuit Error
E12
Oven displays E12, and pyrolytic self-cleaning cannot be started or is interrupted.
Pyrolytic Lock / Temperature Safety Error
E13
Princess oven displays E13, and the display or touch panel becomes unresponsive after prolonged use at high temperature.
Control Panel Overheat Error
E14
Oven displays E14, and some functions are unavailable; this may be related to steam or moisture use if the model has steam assist.
Moisture / Steam Sensor Error
E15
Princess oven displays E15 and beeps continuously; this may occur after a spill or heavy condensation.
Key Stuck / Touch Panel Short
E16
Oven displays E16 and will not start; this may be associated with incorrect mains configuration (single vs. three phase).
Mains Configuration / Phase Error
E17
Princess oven displays E17, and the fan runs continuously even when the oven is off.
Stuck Fan Relay / Control Output Fault
E18
Oven displays E18, and the display is dim or segments are missing.
Display Module / Backlight Error
E19
Princess oven displays E19 and beeps when trying to start; this may indicate a configuration or calibration issue.
Configuration / Parameter Error
E2
Oven displays E2 and does not heat correctly; it may overheat or shut off unexpectedly.
Overtemperature or Sensor Range Error
E20
Oven displays E20, and internal communication between boards fails; some functions may work, while others do not.
Communication Bus Error
E3
Princess oven displays E3, and the fan or heating does not start, or stops shortly after starting.
Cooling Fan or Cavity Fan Error
E4
Oven displays E4 and will not start a cooking program, or stops mid-cycle with a beeping alarm.
Door Lock / Door Switch Error
E5
Princess oven displays E5, and heating is disabled, often after a power surge or during high-temperature use.
Thermal Cut-Out / Overheat Protection Tripped
E6
Oven displays E6, and some or all heating functions do not work.
Heating Element Circuit Error
E7
Princess oven displays E7, and the display may flicker or go blank intermittently.
Power Supply / Low Voltage Error
E8
Oven displays E8, and the timer or clock functions do not operate correctly; programs may not start.
Clock / Timer Module Error
E9
Princess oven displays E9, and the grill or top heat does not function.
Grill Element Circuit Error
Symptom
Food cooks unevenly; back of the oven is hotter than the front or one side burns.
Uneven Heat Distribution
Symptom
Oven cavity light and display flicker when elements switch on and off.
Voltage Fluctuation / Poor Neutral Connection
Symptom
Oven clock or timer does not keep correct time or resets randomly.
Clock / Timer Instability
Symptom
Oven display works but buttons or touch keys do not respond or respond erratically.
Keypad / Touch Panel Failure
Symptom
Oven does not heat at all in any mode; the fan and light may work, but the temperature stays cold.
Total Heating Failure
Symptom
Oven emits a strong chemical or plastic smell on first few uses.
Burn-off of Manufacturing Residues
Symptom
Oven emits smoke or burning smell during normal cooking (not first use or self-clean).
Excessive Grease / Component Overheating
Symptom
Oven functions but the outer surfaces and control panel become excessively hot to touch.
Insulation / Cooling Deficiency
Symptom
Oven heats but does not reach the set temperature or takes excessively long to preheat.
Underheating / Temperature Inaccuracy
Symptom
Oven interior light does not work, but all other functions are normal.
Oven Lamp Failure
Symptom
Oven interior light stays on even when the door is closed and oven is off.
Door Switch Stuck Closed
Symptom
Oven makes a ticking or clicking sound and cycles on and off frequently; temperature fluctuates.
Thermostat Cycling / Relay Noise
Symptom
Oven overheats, burning food even at low settings; the temperature far exceeds the set value.
Overheating / Runaway Temperature
Symptom
Oven produces a loud humming, rattling, or grinding noise during operation.
Mechanical Noise from Fan or Loose Components
Symptom
The cooling fan at the top front of the oven does not run; the control panel becomes very hot.
Cooling Fan Failure
Symptom
The oven door does not stay open at mid-position and slams shut or falls open.
Door Hinge Spring Failure
Symptom
The oven door glass is cracked or shattered, but the oven otherwise operates.
Door Glass Damage
Symptom
The oven door will not close fully; heat escapes and cooking is uneven.
Door Misalignment / Hinge Wear
Symptom
The oven door will not unlock after self-clean or high-temperature use; the door remains locked even when cool.
Door Lock Stuck Closed
Symptom
The oven light works but the fan does not run in convection modes; food cooks unevenly.
Convection Fan Failure
Symptom
The oven trips the circuit breaker or RCD as soon as it is turned on or when heating starts.
Electrical Short / Earth Leakage
Symptom
The oven will not start a cooking cycle unless the clock is set; the user cannot figure out how to start.
User Interface / Programming Requirement
Symptom
The oven will not turn on at all; the display is blank and no lights or fans operate.
No Power / Dead Oven
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