GLAS Unstable Wi-Fi Connection

The thermostat frequently disconnects from Wi-Fi and then reconnects; remote control via the app is unreliable.

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Possible Causes

Weak Wi-Fi signal at the thermostat, router channel congestion, router power-saving or band-steering issues, internal Wi-Fi module instability

How to Fix / Troubleshooting

Safety: This involves network troubleshooting only.

  • Step 1 – Check signal strength: Stand near the GLAS with a phone and check the Wi-Fi signal. If it is weak, move the router closer or add a mesh node.
  • Step 2 – Change Wi-Fi channel: Log into your router and set the 2.4 GHz channel to a less congested one (1, 6, or 11). Avoid the auto channel if it changes frequently.
  • Step 3 – Disable band steering: If your router combines 2.4 and 5 GHz under one SSID, try separating them and connect the GLAS to the 2.4 GHz band.
  • Step 4 – Static IP (optional): Assign a DHCP reservation or a static IP to the GLAS to reduce reconnection issues.
  • Step 5 – Firmware update: Update both the router firmware and the GLAS firmware.
  • Step 6 – Replace thermostat: If all network optimizations fail and other devices are stable, the GLAS Wi-Fi module may be faulty. Replace the thermostat.
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Repair Difficulty

Easy 2/5

Required Part

GLAS Main Control Board (Wi-Fi Module)
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