KitchenAid

KitchenAid Wine Coolers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
The wine cooler display shows E1, and the interior temperature is warmer than the setpoint.
Cabinet Temperature Sensor (Thermistor) Failure
E10
Wine cooler displays E10, and the door alarm may sound even when the door is closed.
Door Switch / Door Sensor Fault
E11
Wine cooler displays E11, and the interior humidity seems unusually high or low.
Humidity Sensor / Humidity Control Fault (on models with humidity feature)
E12
Wine cooler displays E12, and the compressor or fans may not run; the unit may be completely non-cooling.
Communication Error Between User Interface and Main Control Board
E13
Wine cooler displays E13 and may shut down cooling during high ambient temperatures.
High Ambient Temperature / Overheat Protection Fault
E14
Wine cooler displays E14, and the interior temperature overshoots the setpoint or cycles erratically.
Defrost Heater / Defrost Circuit Fault
E15
Wine cooler displays E15, and interior lights may stay on or never turn on.
LED Lighting Circuit Fault
E16
Wine cooler displays E16, and the unit may not cool one of the zones properly (dual-zone models).
Dual-Zone Diverter Damper / Air Baffle Fault
E17
Wine cooler displays E17, and the compressor runs continuously but the temperature does not drop sufficiently.
Refrigerant System Performance Fault
E2
The wine cooler shows E2 and may run continuously or not cool properly.
Ambient / Upper Compartment Thermistor Failure
E3
The wine cooler displays E3, and the temperature is unstable or inaccurate.
Lower Compartment Thermistor Failure
E4
The wine cooler shows E4 and may not defrost properly, with ice buildup on the evaporator.
Defrost Sensor / Evaporator Thermistor Failure
E5
Wine cooler displays E5, and the compressor may not start or may short-cycle.
Compressor Start / Overload Protection Fault
E6
Wine cooler displays E6, and the interior fan may not run or runs erratically.
Evaporator / Circulation Fan Motor Fault
E7
Wine cooler displays E7, and the condenser fan at the rear may not run.
Condenser Fan Motor Fault
E8
Wine cooler displays E8, and interior lights or the display may flicker or go out intermittently.
Low Voltage / Power Supply Fault
E9
Wine cooler displays E9, and temperature setpoints cannot be adjusted or do not respond.
User Interface / Touch Control Panel Fault
Symptom
Condensation or water droplets forming on interior walls and the glass door.
Excessive Condensation
Symptom
Frost or ice buildup on the back wall or around the evaporator.
Frost Accumulation / Defrost System Issue
Symptom
Wine cooler beeping or door alarm sounding even when the door appears closed.
False Door Open Alarm
Symptom
Wine cooler cycles on and off very frequently (short cycling)
Short Cycling of Compressor
Symptom
Wine cooler display is blank, but the interior light works and the unit may still cool.
Display / User Interface Power or Connection Issue
Symptom
Wine cooler display works, but buttons do not respond or respond intermittently.
Unresponsive Touch Controls
Symptom
Wine cooler door gasket is torn, cracked, or not sealing.
Door Gasket Failure
Symptom
Wine cooler door not closing properly or popping open.
Door Alignment / Hinge or Gasket Problem
Symptom
Wine cooler emits a strong chemical or plastic odor inside the cabinet
Odor / Contamination Issue
Symptom
Wine cooler glass door fogging on the outside
Exterior Condensation on Door
Symptom
Wine cooler interior fan runs but compressor does not, and temperature slowly rises
Compressor Not Engaging While Fans Operate
Symptom
Wine cooler interior light not working, but the unit cools normally.
Interior Light Failure
Symptom
Wine cooler interior light stays on all the time, even with the door closed.
Stuck Door Switch or Control Logic Fault
Symptom
Wine cooler leaking water onto the floor from the front or rear.
Drainage / Condensate Management Problem
Symptom
Wine cooler lower zone cools but upper zone is warm (dual-zone model)
Upper Zone Cooling Failure
Symptom
Wine cooler makes a rattling or vibrating noise, especially when the compressor runs.
Cabinet Vibration / Loose Components
Symptom
Wine cooler making a loud humming or buzzing noise from the rear.
Noisy Compressor or Condenser Fan
Symptom
Wine cooler not cooling at all; interior at room temperature, but lights and display are working.
Non-Running Compressor
Symptom
Wine cooler overcooling; the temperature drops well below the setpoint and may freeze bottles.
Runaway Cooling / Thermostat Control Failure
Symptom
Wine cooler produces a gurgling or hissing sound during operation.
Normal Refrigerant Flow Noise
Symptom
Wine cooler runs but does not get cold enough; the temperature is consistently 10–20°F above the setpoint.
Insufficient Cooling / Weak Refrigeration
Symptom
Wine cooler runs constantly and never cycles off, but temperature is acceptable
Extended Run Time
Symptom
Wine cooler shelves difficult to slide or binding against side walls
Shelf / Rack Alignment Issue
Symptom
Wine cooler temperature fluctuates widely, with swings of more than 10°F.
Temperature Instability
Symptom
Wine cooler trips the household circuit breaker when it starts
Electrical Overload or Short Circuit
Symptom
Wine cooler upper zone cools but lower zone is warm (dual-zone model)
Single-Zone Cooling Failure in Dual-Zone Unit
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