Groupe SEB
Groupe SEB Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E1
Cordless vacuum stops shortly after starting and displays E1 on the handle or motor unit.
Main Motor Overcurrent Protection
E10
Cordless vacuum shows E10 and cannot detect or power the motorized floor head.
Accessory Detection / Identification Error
E11
Cordless vacuum displays E11 and runs only for a few seconds before shutting off, even with a charged battery.
Current Sensor / Shunt Resistor Fault
E12
Cordless vacuum shows E12 and cannot switch between handheld and stick mode detection (if model supports auto-detection).
Configuration / Mode Detection Sensor Fault
E13
Cordless vacuum displays E13 and the LED ring or display flashes red when starting turbo mode.
Turbo Mode Overload / Power Limit Exceeded
E14
Cordless vacuum shows E14 and the LED battery indicator behaves erratically (jumping from full to empty).
Battery Fuel Gauge / Sensing Error
E15
Cordless vacuum displays E15 and refuses to start after being stored for a long period.
Storage Lock / Deep Discharge Protection
E2
Cordless vacuum shows E2, and suction is weak or pulsing, sometimes shutting off after a few seconds.
Airflow Restriction / Overheating Protection
E3
Cordless vacuum displays E3, and the motorized floor head stops spinning while suction may continue.
Brush Roll Motor Overload / Jam Detection
E4
Cordless vacuum shows E4 and will not start or stops abruptly, sometimes accompanied by a burning smell.
Motor Overtemperature Shutdown
E5
Cordless vacuum displays E5 and does not respond to the trigger or power button.
Battery Pack Communication Error
E6
Cordless vacuum shows E6 and runs only at one speed or not at all when changing modes.
Speed Control / Power Mode Selector Fault
E7
Cordless vacuum displays E7 and the LED lights on the floor head flash, brush does not rotate.
Brush Roll Hall Sensor / Speed Feedback Error
E8
Cordless vacuum shows E8 and shuts down immediately when the trigger is pulled.
Short Circuit Protection
E9
Cordless vacuum displays E9 and battery LEDs flash rapidly; unit will not start.
Battery Overtemperature / Undervoltage Lockout
Symptom
Brush roll does not spin, but suction is normal.
Brush Roll Drive Failure
Symptom
The LED work light on the floor head does not turn on, but the brush still spins.
LED Circuit Failure
Symptom
The battery charges, but the indicator never reaches full or stays on one bar.
Battery Charge Indication Error
Symptom
The dust bin will not latch securely to the main body and may fall off.
Dust Bin Latch / Hinge Failure
Symptom
The floor head is difficult to push on carpet or feels like it is sticking.
Nozzle Height / Roller Friction Issue
Symptom
The mini motorized pet brush stops frequently or has very weak power.
Mini Brush Motor Overload / Clog
Symptom
The trigger or power button is stuck or does not spring back.
Mechanical Switch / Trigger Failure
Symptom
The vacuum body becomes very hot to the touch during normal use.
Inadequate Cooling / Overheating
Symptom
The vacuum cannot be charged; the charger LED stays off when the battery is connected.
Charging Circuit / Power Supply Failure
Symptom
The vacuum loses suction only when the wand is attached; handheld suction is normal.
Wand Airflow Restriction or Leak
Symptom
The vacuum makes a clicking or popping sound from the battery area during use.
Intermittent Battery Contact / Thermal Expansion Noise
Symptom
The vacuum runs only in one power mode and ignores mode button presses.
Mode Selector Button / PCB Fault
Symptom
The vacuum shuts off when using certain attachments but works without them.
Accessory-Induced Overload or Short
Symptom
The vacuum vibrates excessively, especially when using the motorized floor head.
Mechanical Imbalance in Brush Roll
Symptom
The vacuum's handheld unit vibrates and makes noise even without the floor head attached.
Motor Imbalance / Fan Damage
Symptom
Vacuum emits a burning smell during operation.
Overheating Component / Electrical Insulation Breakdown
Symptom
Vacuum emits a musty or unpleasant odor during use.
Odor Contamination in Filters and Dust Path
Symptom
Vacuum expels dust from the exhaust or around the filter area.
Filtration Bypass / Filter Misinstallation
Symptom
Vacuum has very weak suction even though the motor sounds normal.
Airflow Restriction / Loss of Sealing
Symptom
Vacuum leaves debris on carpet even though brush is spinning.
Insufficient Agitation / Nozzle Height or Design Issue
Symptom
Vacuum makes a high-pitched whistling noise during use.
Air Leak / Seal Failure
Symptom
Vacuum produces a loud grinding or rattling noise from the motor area.
Motor Bearing Wear / Foreign Object in Fan
Symptom
Vacuum runs for only a few minutes on a full charge before shutting off.
Battery Capacity Degradation
Symptom
Vacuum turns off intermittently when moved or tilted.
Intermittent Power Connection
Symptom
Vacuum will not turn on at all, no lights or sounds.
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Cordless vacuum stops shortly after starting and displays E1 on the handle or motor unit.
|
Main Motor Overcurrent Protection | View Details |
| E10 |
Cordless vacuum shows E10 and cannot detect or power the motorized floor head.
|
Accessory Detection / Identification Error | View Details |
| E11 |
Cordless vacuum displays E11 and runs only for a few seconds before shutting off, even with a charged battery.
|
Current Sensor / Shunt Resistor Fault | View Details |
| E12 |
Cordless vacuum shows E12 and cannot switch between handheld and stick mode detection (if model supports auto-detection).
|
Configuration / Mode Detection Sensor Fault | View Details |
| E13 |
Cordless vacuum displays E13 and the LED ring or display flashes red when starting turbo mode.
|
Turbo Mode Overload / Power Limit Exceeded | View Details |
| E14 |
Cordless vacuum shows E14 and the LED battery indicator behaves erratically (jumping from full to empty).
|
Battery Fuel Gauge / Sensing Error | View Details |
| E15 |
Cordless vacuum displays E15 and refuses to start after being stored for a long period.
|
Storage Lock / Deep Discharge Protection | View Details |
| E2 |
Cordless vacuum shows E2, and suction is weak or pulsing, sometimes shutting off after a few seconds.
|
Airflow Restriction / Overheating Protection | View Details |
| E3 |
Cordless vacuum displays E3, and the motorized floor head stops spinning while suction may continue.
|
Brush Roll Motor Overload / Jam Detection | View Details |
| E4 |
Cordless vacuum shows E4 and will not start or stops abruptly, sometimes accompanied by a burning smell.
|
Motor Overtemperature Shutdown | View Details |
| E5 |
Cordless vacuum displays E5 and does not respond to the trigger or power button.
|
Battery Pack Communication Error | View Details |
| E6 |
Cordless vacuum shows E6 and runs only at one speed or not at all when changing modes.
|
Speed Control / Power Mode Selector Fault | View Details |
| E7 |
Cordless vacuum displays E7 and the LED lights on the floor head flash, brush does not rotate.
|
Brush Roll Hall Sensor / Speed Feedback Error | View Details |
| E8 |
Cordless vacuum shows E8 and shuts down immediately when the trigger is pulled.
|
Short Circuit Protection | View Details |
| E9 |
Cordless vacuum displays E9 and battery LEDs flash rapidly; unit will not start.
|
Battery Overtemperature / Undervoltage Lockout | View Details |
| – |
Brush roll does not spin, but suction is normal.
|
Brush Roll Drive Failure | View Details |
| – |
The LED work light on the floor head does not turn on, but the brush still spins.
|
LED Circuit Failure | View Details |
| – |
The battery charges, but the indicator never reaches full or stays on one bar.
|
Battery Charge Indication Error | View Details |
| – |
The dust bin will not latch securely to the main body and may fall off.
|
Dust Bin Latch / Hinge Failure | View Details |
| – |
The floor head is difficult to push on carpet or feels like it is sticking.
|
Nozzle Height / Roller Friction Issue | View Details |
| – |
The mini motorized pet brush stops frequently or has very weak power.
|
Mini Brush Motor Overload / Clog | View Details |
| – |
The trigger or power button is stuck or does not spring back.
|
Mechanical Switch / Trigger Failure | View Details |
| – |
The vacuum body becomes very hot to the touch during normal use.
|
Inadequate Cooling / Overheating | View Details |
| – |
The vacuum cannot be charged; the charger LED stays off when the battery is connected.
|
Charging Circuit / Power Supply Failure | View Details |
| – |
The vacuum loses suction only when the wand is attached; handheld suction is normal.
|
Wand Airflow Restriction or Leak | View Details |
| – |
The vacuum makes a clicking or popping sound from the battery area during use.
|
Intermittent Battery Contact / Thermal Expansion Noise | View Details |
| – |
The vacuum runs only in one power mode and ignores mode button presses.
|
Mode Selector Button / PCB Fault | View Details |
| – |
The vacuum shuts off when using certain attachments but works without them.
|
Accessory-Induced Overload or Short | View Details |
| – |
The vacuum vibrates excessively, especially when using the motorized floor head.
|
Mechanical Imbalance in Brush Roll | View Details |
| – |
The vacuum's handheld unit vibrates and makes noise even without the floor head attached.
|
Motor Imbalance / Fan Damage | View Details |
| – |
Vacuum emits a burning smell during operation.
|
Overheating Component / Electrical Insulation Breakdown | View Details |
| – |
Vacuum emits a musty or unpleasant odor during use.
|
Odor Contamination in Filters and Dust Path | View Details |
| – |
Vacuum expels dust from the exhaust or around the filter area.
|
Filtration Bypass / Filter Misinstallation | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal.
|
Airflow Restriction / Loss of Sealing | View Details |
| – |
Vacuum leaves debris on carpet even though brush is spinning.
|
Insufficient Agitation / Nozzle Height or Design Issue | View Details |
| – |
Vacuum makes a high-pitched whistling noise during use.
|
Air Leak / Seal Failure | View Details |
| – |
Vacuum produces a loud grinding or rattling noise from the motor area.
|
Motor Bearing Wear / Foreign Object in Fan | View Details |
| – |
Vacuum runs for only a few minutes on a full charge before shutting off.
|
Battery Capacity Degradation | View Details |
| – |
Vacuum turns off intermittently when moved or tilted.
|
Intermittent Power Connection | View Details |
| – |
Vacuum will not turn on at all, no lights or sounds.
|
No Power / Dead Unit | View Details |
No matching codes found
Advertisements