Ford
Ford EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E001
The Ford Connected Charge Station will not start charging; the vehicle shows ‘Charging Station Error’ and the charger display shows E001.
Pilot Signal Communication Fault
E002
The charger display shows E002 and refuses to energize; the vehicle does not begin charging and may show ‘Check Power Source’.
Ground Fault Detection Trip
E003
The Ford EV home charger shows E003 and will not start charging; this sometimes occurs immediately when plugging in.
Contactor Welded or Contactor Feedback Fault
E004
Charger display shows E004; unit powers up but will not deliver current to the vehicle.
Internal Overtemperature Protection Trip
E005
Ford home charger shows E005 and refuses to start; sometimes occurs after a power outage or surge.
Input Voltage Out of Range
E006
Charger intermittently stops charging and displays E006; charging may resume after a reset.
Overcurrent or Output Overload Fault
E007
Ford EV charger shows E007 and does not recognize when the vehicle is plugged in.
Proximity Detection / Latch Switch Fault
E008
Charger display shows E008; Wi-Fi indicator may be off and remote control via FordPass fails.
Communication Module Failure
E009
Ford charger shows E009 and refuses to start charging; often associated with a tripped upstream GFCI breaker if one is installed.
Ground Reference / Protective Earth Fault
E010
Charger shows E010; display may be blank or frozen, and unit is unresponsive to touch or buttons.
Control Board Boot Failure
E011
Ford EV charger shows E011 and charging stops shortly after starting.
Vehicle Communication Timeout
E012
Charger shows E012; unit may click repeatedly without starting a charge.
Relay/Contactor Coil Drive Fault
E013
Ford charger displays E013; charging stops and may resume only after a cool-down period.
Connector Temperature Sensor Overheat
E014
Charger shows E014 and refuses to start, often after a failed firmware update or power interruption during the update.
Firmware Integrity Error
E015
Ford EV charger shows E015; the display may indicate ‘Internal Fault – Service Required’.
Internal Self-Test Failure
E016
Charger shows E016; the unit may still power on but refuses to charge any vehicle.
Isolation Monitoring Fault
E017
Ford charger shows E017; this occurs when multiple chargers are installed and load sharing is configured.
Load Sharing / Network Coordination Fault
E018
Charger shows E018; the display may indicate ‘Lock Fault’ and the connector cannot be released or locked properly (for models with a connector lock).
Connector Lock Actuator Fault
E019
Ford charger shows E019; charging stops and the display may mention ‘Schedule / Authorization Error’.
Authorization or Scheduling Conflict
E020
Charger shows E020; the display may indicate ‘Display Fault’ or the screen is unreadable while LEDs still function.
Display Module Communication Fault
Symptom
Charger enclosure is cracked, loose on the wall, or shows signs of impact damage.
Mechanical Damage to Enclosure and Mounting
Symptom
Charger powers on and the vehicle recognizes the connection, but charging never starts (no relay click, no current flow) and no error code is displayed.
Contactor Not Engaging Without Fault Code
Symptom
Charger starts charging but frequently stops and restarts without any error code; the vehicle may show ‘Charging Interrupted’.
Intermittent Pilot or Proximity Connection
Symptom
Ford EV charger intermittently loses power or reboots during charging sessions without tripping the breaker.
Internal Power Supply Interruption
Symptom
Ford EV home charger has no power at all; no lights, no display, and the vehicle does not detect a connection.
No AC Supply / Dead Charger
Symptom
Physical damage to the Ford EV charger cable or handle (cuts, exposed wires, crushed sections) is visible.
Mechanical Damage to Charge Cable
Symptom
The Ford EV charger display is blank or very dim, but the vehicle still charges and status LEDs work.
Display Backlight or Power Issue
Symptom
The Ford EV charger does not follow programmed charging schedules or starts charging at unexpected times.
Scheduling / Timekeeping Malfunction
Symptom
The Wi‑Fi connection from the Ford EV charger to the home network is unstable or fails frequently, making remote control via FordPass unreliable.
Weak or Unstable Wireless Connectivity
Symptom
The charger causes nuisance tripping of upstream GFCI or AFCI breakers, even though the charger itself shows no error.
Compatibility Issue with Upstream Protective Devices
Symptom
The charger makes unusual buzzing, humming, or clicking noises during operation, but still charges the vehicle.
Mechanical or Electrical Noise from Contactor or Transformer
Symptom
The charger or cable becomes excessively hot to the touch during normal charging, but no error code appears.
Overheating Connector or Cable Without Tripping
Symptom
The charger trips the house breaker immediately or within a few seconds of starting a charge, with no specific charger error code.
Short Circuit or Severe Overcurrent
Symptom
The charger’s front LEDs or status lights are not working or show incorrect colors, but charging still occurs.
LED Indicator Failure
Symptom
Unusual burning smell or visible smoke from the Ford EV charger during or after a charging session.
Overheating or Component Burnout
Symptom
Water or condensation is visible inside or around the Ford EV charger enclosure, leading to intermittent operation or unexplained shutdowns.
Moisture Ingress into Enclosure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E001 |
The Ford Connected Charge Station will not start charging; the vehicle shows ‘Charging Station Error’ and the charger display shows E001.
|
Pilot Signal Communication Fault | View Details |
| E002 |
The charger display shows E002 and refuses to energize; the vehicle does not begin charging and may show ‘Check Power Source’.
|
Ground Fault Detection Trip | View Details |
| E003 |
The Ford EV home charger shows E003 and will not start charging; this sometimes occurs immediately when plugging in.
|
Contactor Welded or Contactor Feedback Fault | View Details |
| E004 |
Charger display shows E004; unit powers up but will not deliver current to the vehicle.
|
Internal Overtemperature Protection Trip | View Details |
| E005 |
Ford home charger shows E005 and refuses to start; sometimes occurs after a power outage or surge.
|
Input Voltage Out of Range | View Details |
| E006 |
Charger intermittently stops charging and displays E006; charging may resume after a reset.
|
Overcurrent or Output Overload Fault | View Details |
| E007 |
Ford EV charger shows E007 and does not recognize when the vehicle is plugged in.
|
Proximity Detection / Latch Switch Fault | View Details |
| E008 |
Charger display shows E008; Wi-Fi indicator may be off and remote control via FordPass fails.
|
Communication Module Failure | View Details |
| E009 |
Ford charger shows E009 and refuses to start charging; often associated with a tripped upstream GFCI breaker if one is installed.
|
Ground Reference / Protective Earth Fault | View Details |
| E010 |
Charger shows E010; display may be blank or frozen, and unit is unresponsive to touch or buttons.
|
Control Board Boot Failure | View Details |
| E011 |
Ford EV charger shows E011 and charging stops shortly after starting.
|
Vehicle Communication Timeout | View Details |
| E012 |
Charger shows E012; unit may click repeatedly without starting a charge.
|
Relay/Contactor Coil Drive Fault | View Details |
| E013 |
Ford charger displays E013; charging stops and may resume only after a cool-down period.
|
Connector Temperature Sensor Overheat | View Details |
| E014 |
Charger shows E014 and refuses to start, often after a failed firmware update or power interruption during the update.
|
Firmware Integrity Error | View Details |
| E015 |
Ford EV charger shows E015; the display may indicate ‘Internal Fault – Service Required’.
|
Internal Self-Test Failure | View Details |
| E016 |
Charger shows E016; the unit may still power on but refuses to charge any vehicle.
|
Isolation Monitoring Fault | View Details |
| E017 |
Ford charger shows E017; this occurs when multiple chargers are installed and load sharing is configured.
|
Load Sharing / Network Coordination Fault | View Details |
| E018 |
Charger shows E018; the display may indicate ‘Lock Fault’ and the connector cannot be released or locked properly (for models with a connector lock).
|
Connector Lock Actuator Fault | View Details |
| E019 |
Ford charger shows E019; charging stops and the display may mention ‘Schedule / Authorization Error’.
|
Authorization or Scheduling Conflict | View Details |
| E020 |
Charger shows E020; the display may indicate ‘Display Fault’ or the screen is unreadable while LEDs still function.
|
Display Module Communication Fault | View Details |
| – |
Charger enclosure is cracked, loose on the wall, or shows signs of impact damage.
|
Mechanical Damage to Enclosure and Mounting | View Details |
| – |
Charger powers on and the vehicle recognizes the connection, but charging never starts (no relay click, no current flow) and no error code is displayed.
|
Contactor Not Engaging Without Fault Code | View Details |
| – |
Charger starts charging but frequently stops and restarts without any error code; the vehicle may show ‘Charging Interrupted’.
|
Intermittent Pilot or Proximity Connection | View Details |
| – |
Ford EV charger intermittently loses power or reboots during charging sessions without tripping the breaker.
|
Internal Power Supply Interruption | View Details |
| – |
Ford EV home charger has no power at all; no lights, no display, and the vehicle does not detect a connection.
|
No AC Supply / Dead Charger | View Details |
| – |
Physical damage to the Ford EV charger cable or handle (cuts, exposed wires, crushed sections) is visible.
|
Mechanical Damage to Charge Cable | View Details |
| – |
The Ford EV charger display is blank or very dim, but the vehicle still charges and status LEDs work.
|
Display Backlight or Power Issue | View Details |
| – |
The Ford EV charger does not follow programmed charging schedules or starts charging at unexpected times.
|
Scheduling / Timekeeping Malfunction | View Details |
| – |
The Wi‑Fi connection from the Ford EV charger to the home network is unstable or fails frequently, making remote control via FordPass unreliable.
|
Weak or Unstable Wireless Connectivity | View Details |
| – |
The charger causes nuisance tripping of upstream GFCI or AFCI breakers, even though the charger itself shows no error.
|
Compatibility Issue with Upstream Protective Devices | View Details |
| – |
The charger makes unusual buzzing, humming, or clicking noises during operation, but still charges the vehicle.
|
Mechanical or Electrical Noise from Contactor or Transformer | View Details |
| – |
The charger or cable becomes excessively hot to the touch during normal charging, but no error code appears.
|
Overheating Connector or Cable Without Tripping | View Details |
| – |
The charger trips the house breaker immediately or within a few seconds of starting a charge, with no specific charger error code.
|
Short Circuit or Severe Overcurrent | View Details |
| – |
The charger’s front LEDs or status lights are not working or show incorrect colors, but charging still occurs.
|
LED Indicator Failure | View Details |
| – |
Unusual burning smell or visible smoke from the Ford EV charger during or after a charging session.
|
Overheating or Component Burnout | View Details |
| – |
Water or condensation is visible inside or around the Ford EV charger enclosure, leading to intermittent operation or unexplained shutdowns.
|
Moisture Ingress into Enclosure | View Details |
No matching codes found
Advertisements