Garador
Garador Garage Door Openers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
The operator will not run from the remote or wall button; the 7-segment display shows E1 or a single flash code on the control board LED.
Photocell Safety Beam Interruption or Misalignment
E10
The display shows E10; the door stops and reverses a short distance from the fully closed position, often accompanied by beeping.
Bottom Edge Safety Device Fault (Optical or Pneumatic Edge)
E11
E11 is displayed; the door will not move via the wall button but may still respond to the remote (or vice versa).
Wall Control / Push Button Circuit Fault
E12
E12 is on the display; the operator runs, but the courtesy light does not work or remains on permanently.
Courtesy Light Circuit Error
E13
E13 is displayed; the operator will not run and may emit a continuous beep, often after accessories are added.
Accessory Bus / Add‑On Module Fault
E14
E14 on display; door opens but will not close via remote. Closing is only possible by holding the wall button.
Safety Input Lockout (Photocell or Edge Bypass Mode)
E15
E15 displayed; operator runs erratically or stops mid-travel without reversing.
Temperature or Thermal Sensor Error
E2
The door will not move and the control shows E2, or the LED flashes twice repeatedly. The manual release works normally.
Limit Switch or Travel Encoder Fault
E3
The door stops shortly after starting and reverses; the control shows E3 or three LED flashes, indicating an obstruction or force error.
Excessive Closing Force / Obstruction Detected
E4
The operator does not respond; the display shows E4 or four LED flashes, indicating motor overload or overcurrent.
Motor Overload / Stalled Motor
E5
The control shows E5 or five LED flashes; the door will not move via the remote or wall button.
Mains Power Supply or Low Voltage Fault
E6
The display shows E6; the operator beeps and will not run, often following a power surge or lightning storm.
Control Board Logic Failure
E7
The operator runs briefly then stops with E7, or the LED flashes seven times; the door may reverse unexpectedly.
Motor Hall Sensor / RPM Feedback Error
E8
The display shows E8; the operator beeps and refuses to move the door, which often occurs during initial setup.
Auto‑Set / Commissioning Failure
E9
E9 is displayed; the operator will not accept new remote controls or loses all programmed transmitters.
Radio Receiver / Memory Error
Symptom
Door hits the floor hard when closing or bounces back slightly before stopping.
Over-Travel / Incorrect Close Limit Setting
Symptom
Door opens by itself or closes unexpectedly without any command.
Unintended Activation / Interference or Stuck Input
Symptom
Door opens normally but will not close unless the wall button is held down continuously.
Safety Override Closing Mode
Symptom
Door opens unevenly or twists, one side higher than the other during travel.
Cable Imbalance / Drum or Cable Fault
Symptom
Door reverses immediately when attempting to close; no error code is shown, and the courtesy light flashes.
Photocell Beam Blocked or Misaligned (No Display Code)
Symptom
Door starts to close then immediately reverses at the same point every time; no error code is displayed.
Mechanical Obstruction or Tight Spot in Travel
Symptom
Door stops part way and courtesy light flashes a set number of times, but no numeric code is shown.
Force Reversal Due to Increased Friction
Symptom
Door will not open fully; it stops 10–30 cm short of the usual open position.
Incorrect Open Limit Setting / Travel Loss
Symptom
Door will not stay open or closed when disconnected from the opener; it falls or rises on its own.
Door Out of Balance / Spring Tension Incorrect
Symptom
Garage door opener hums but the door does not move; the chain or belt does not travel.
Stripped Drive Gear / Coupling Failure
Symptom
Grinding or squealing noise from operator head during movement.
Worn Motor Bearings or Gearbox Wear
Symptom
Keypad or key switch will open the door but not close it.
One‑Way Control Configuration or Wiring Fault
Symptom
Loud banging or jerking during opening or closing, especially at the start or end of travel.
Door Hardware Binding / Track Misalignment
Symptom
Operator clicks but does not run; relay noise is heard but motor does not start.
Motor Start Failure / Open Circuit Motor
Symptom
Operator courtesy light does not turn off after the usual timeout.
Stuck Light Relay or Logic Fault
Symptom
Operator runs but chain or belt is very loose and may slap against the rail.
Loose Drive Chain/Belt Tension
Symptom
Operator runs but the door does not move; the trolley carriage slides without engaging the door arm.
Disengaged or Broken Trolley Carriage
Symptom
Remote controls have very short range or only work when very close to the operator.
Poor Radio Reception
Symptom
Wall button works but remotes do not operate the door.
Lost Remote Programming / Receiver Not Learning
Symptom
Water or condensation inside operator housing; intermittent faults in wet weather.
Moisture Ingress / Environmental Damage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
The operator will not run from the remote or wall button; the 7-segment display shows E1 or a single flash code on the control board LED.
|
Photocell Safety Beam Interruption or Misalignment | View Details |
| E10 |
The display shows E10; the door stops and reverses a short distance from the fully closed position, often accompanied by beeping.
|
Bottom Edge Safety Device Fault (Optical or Pneumatic Edge) | View Details |
| E11 |
E11 is displayed; the door will not move via the wall button but may still respond to the remote (or vice versa).
|
Wall Control / Push Button Circuit Fault | View Details |
| E12 |
E12 is on the display; the operator runs, but the courtesy light does not work or remains on permanently.
|
Courtesy Light Circuit Error | View Details |
| E13 |
E13 is displayed; the operator will not run and may emit a continuous beep, often after accessories are added.
|
Accessory Bus / Add‑On Module Fault | View Details |
| E14 |
E14 on display; door opens but will not close via remote. Closing is only possible by holding the wall button.
|
Safety Input Lockout (Photocell or Edge Bypass Mode) | View Details |
| E15 |
E15 displayed; operator runs erratically or stops mid-travel without reversing.
|
Temperature or Thermal Sensor Error | View Details |
| E2 |
The door will not move and the control shows E2, or the LED flashes twice repeatedly. The manual release works normally.
|
Limit Switch or Travel Encoder Fault | View Details |
| E3 |
The door stops shortly after starting and reverses; the control shows E3 or three LED flashes, indicating an obstruction or force error.
|
Excessive Closing Force / Obstruction Detected | View Details |
| E4 |
The operator does not respond; the display shows E4 or four LED flashes, indicating motor overload or overcurrent.
|
Motor Overload / Stalled Motor | View Details |
| E5 |
The control shows E5 or five LED flashes; the door will not move via the remote or wall button.
|
Mains Power Supply or Low Voltage Fault | View Details |
| E6 |
The display shows E6; the operator beeps and will not run, often following a power surge or lightning storm.
|
Control Board Logic Failure | View Details |
| E7 |
The operator runs briefly then stops with E7, or the LED flashes seven times; the door may reverse unexpectedly.
|
Motor Hall Sensor / RPM Feedback Error | View Details |
| E8 |
The display shows E8; the operator beeps and refuses to move the door, which often occurs during initial setup.
|
Auto‑Set / Commissioning Failure | View Details |
| E9 |
E9 is displayed; the operator will not accept new remote controls or loses all programmed transmitters.
|
Radio Receiver / Memory Error | View Details |
| – |
Door hits the floor hard when closing or bounces back slightly before stopping.
|
Over-Travel / Incorrect Close Limit Setting | View Details |
| – |
Door opens by itself or closes unexpectedly without any command.
|
Unintended Activation / Interference or Stuck Input | View Details |
| – |
Door opens normally but will not close unless the wall button is held down continuously.
|
Safety Override Closing Mode | View Details |
| – |
Door opens unevenly or twists, one side higher than the other during travel.
|
Cable Imbalance / Drum or Cable Fault | View Details |
| – |
Door reverses immediately when attempting to close; no error code is shown, and the courtesy light flashes.
|
Photocell Beam Blocked or Misaligned (No Display Code) | View Details |
| – |
Door starts to close then immediately reverses at the same point every time; no error code is displayed.
|
Mechanical Obstruction or Tight Spot in Travel | View Details |
| – |
Door stops part way and courtesy light flashes a set number of times, but no numeric code is shown.
|
Force Reversal Due to Increased Friction | View Details |
| – |
Door will not open fully; it stops 10–30 cm short of the usual open position.
|
Incorrect Open Limit Setting / Travel Loss | View Details |
| – |
Door will not stay open or closed when disconnected from the opener; it falls or rises on its own.
|
Door Out of Balance / Spring Tension Incorrect | View Details |
| – |
Garage door opener hums but the door does not move; the chain or belt does not travel.
|
Stripped Drive Gear / Coupling Failure | View Details |
| – |
Grinding or squealing noise from operator head during movement.
|
Worn Motor Bearings or Gearbox Wear | View Details |
| – |
Keypad or key switch will open the door but not close it.
|
One‑Way Control Configuration or Wiring Fault | View Details |
| – |
Loud banging or jerking during opening or closing, especially at the start or end of travel.
|
Door Hardware Binding / Track Misalignment | View Details |
| – |
Operator clicks but does not run; relay noise is heard but motor does not start.
|
Motor Start Failure / Open Circuit Motor | View Details |
| – |
Operator courtesy light does not turn off after the usual timeout.
|
Stuck Light Relay or Logic Fault | View Details |
| – |
Operator runs but chain or belt is very loose and may slap against the rail.
|
Loose Drive Chain/Belt Tension | View Details |
| – |
Operator runs but the door does not move; the trolley carriage slides without engaging the door arm.
|
Disengaged or Broken Trolley Carriage | View Details |
| – |
Remote controls have very short range or only work when very close to the operator.
|
Poor Radio Reception | View Details |
| – |
Wall button works but remotes do not operate the door.
|
Lost Remote Programming / Receiver Not Learning | View Details |
| – |
Water or condensation inside operator housing; intermittent faults in wet weather.
|
Moisture Ingress / Environmental Damage | View Details |
No matching codes found
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