The grill runs but never reaches the set temperature, remaining stuck around 150–200°F.

Safety: Turn the grill off and let it cool before cleaning.

• Pellet quality: Replace pellets with a fresh, dry, premium hardwood brand recommended by Memphis. Avoid mixed or softwood pellets.
• Environmental factors: In cold or windy conditions, use a Memphis grill cover or windbreak and consider an insulated blanket if available for your model.
• Seal check: Inspect lid alignment and gasket. Adjust hinges and replace a worn gasket to reduce heat loss.
• Clean fire pot: Remove and thoroughly clean the fire pot, ensuring all air holes are open to maximize combustion.