E013
Alfen
Configuration / NVRAM Corruption
E013 displayed; charger indicates internal memory or configuration error.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Unexpected power loss during configuration write, Corrupted firmware or configuration file, Failing flash memory on main PCB, Incompatible configuration imported from another unit
How to Fix / Troubleshooting
Safety first: Configuration changes should be performed by trained personnel to avoid misconfiguration of safety parameters.
- Step 1 – Power cycle: Turn off the charger for 5 minutes and power back on to see if the error clears.
- Step 2 – Restore factory defaults: Using the Alfen installer tool, perform a factory reset of configuration (note: you will need to re‑enter installation parameters afterward).
- Step 3 – Reapply configuration: Manually reconfigure supply type, maximum current, authorization mode, and network settings according to the installation documentation.
- Step 4 – Firmware reflash: If supported, reload the latest official firmware image using the Alfen update procedure.
- Step 5 – Avoid power interruptions: During configuration or firmware updates, ensure the charger is not switched off to prevent further corruption.
- When to call a technician: If E013 persists after reset and firmware update, the main PCB’s memory may be defective and should be replaced.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Main Control Board (Flash Memory)
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements