Charger shows E18; app reports 'Schedule Conflict / Smart Charging Error' and charging does not start at expected times.

Safety first: This is a control logic issue, not an electrical fault.

User steps:

• Open the Andersen app and review all active schedules. Delete or disable all schedules temporarily.
• Check the charger time and timezone settings in the app; correct them if wrong.
• If connected to an external smart‑charging or OCPP service, log into that service and ensure its schedule does not conflict with the Andersen app schedule.
• Try a manual immediate charge (override schedule) to confirm the hardware is working.
• Recreate a single simple schedule and test.

If E18 continues, contact Andersen support for firmware updates or backend configuration assistance.