Memphis Grills
Memphis Grills Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AUGER
Display shows AUGER error, and no pellets are feeding.
Auger Drive Fault
ER-1
Controller displays ER-1 and grill will not start heating
RTD Temperature Probe Open Circuit
ER-2
Controller displays ER-2 and temperature reading is erratic or grill shuts down
RTD Temperature Probe Short Circuit
ER-3
Controller displays ER-3 and grill shuts down during cook
High Temperature Limit Exceeded
ER-4
Controller displays ER-4 and grill will not ignite or shuts down shortly after start
Ignition Failure / No Flame Detected
ER-5
Controller displays ER-5 and grill stops feeding pellets
Auger Motor Overload / Jam Detected
ER-6
Controller displays ER-6 and grill powers off unexpectedly
Low Line Voltage / Power Supply Fault
ER-7
Controller displays ER-7 and Wi-Fi or cloud features are unavailable
Wi-Fi Module Communication Failure
ER-8
Controller displays ER-8 and grill will not respond to keypad or touch inputs
User Interface / Keypad Communication Error
ER-9
Controller displays ER-9 and grill temperature will not regulate properly
Combustion Fan / Convection Fan Fault
FAN
Display shows FAN error, and the grill struggles to reach temperature.
Fan Speed / Airflow Fault
FLAME OUT
Display shows FLAME OUT, and the grill cools down unexpectedly.
Loss of Combustion During Operation
IGNITION
Display shows IGNITION error, and the grill aborts startup.
Failed Ignition Sequence
LOW PELLET
Display shows LOW PELLET warning, and the grill may shut down mid-cook.
Pellet Level Sensor Triggered / Fuel Starvation
LOW TEMP
Display shows LOW TEMP, and the grill cannot reach or hold the set temperature.
Under-Temperature / Combustion Inefficiency
OVER TEMP
Display shows OVER TEMP, and the grill shuts down or reduces output.
Over-Temperature Protection Triggered
SENSOR
Display shows SENSOR error, and the grill temperature reading is frozen or unrealistic.
Internal Grill Temperature Sensor Fault
TEMP PROBE
Display shows TEMP PROBE error, and the grill will not maintain the set temperature.
Meat Probe or Auxiliary Temperature Probe Fault
Symptom
Controller buttons are unresponsive or stick
Keypad Wear or Contamination
Symptom
Excessive white smoke and sooty buildup on food
Incomplete Combustion / Poor Air-Fuel Mix
Symptom
Flare-ups or grease fires during cooking.
Excess Grease Accumulation / Direct Flame Exposure
Symptom
Grease leaking from the bottom of the grill cabinet or onto the patio.
Grease Management System Overflow or Blockage
Symptom
Grill powers on, but the display is blank or unreadable.
Display Backlight / LCD Failure
Symptom
Grill trips GFCI outlet when starting or during operation
Ground Fault / Leakage Current
Symptom
Grill will not power on at all; no lights or display.
No AC Power / Dead Control Board
Symptom
Interior light (if equipped) does not turn on
Cook Chamber Light Failure
Symptom
Lid does not close evenly or has large gaps
Lid Misalignment / Hinge Deformation
Symptom
Pellets not feeding consistently; temperature swings low, then recovers
Intermittent Pellet Feed
Symptom
Rust forming on grates or inside cook chamber
Corrosion of Steel Components
Symptom
Strong chemical or plastic smell during the first few cooks
Burn-off of Manufacturing Residues
Symptom
The auger makes a loud grinding or squealing noise during operation.
Auger Bearing or Gearbox Wear
Symptom
The combustion fan is very noisy, rattling, or vibrating.
Fan Imbalance or Bearing Failure
Symptom
The grill overshoots the set temperature by 50°F or more and cycles widely.
Temperature Overshoot / Poor PID Tuning Response
Symptom
The grill runs but never reaches the set temperature, remaining stuck around 150–200°F.
Insufficient Heat Output
Symptom
The grill starts but shuts down after a few minutes without any error code.
Intermittent Power Loss or Combustion Failure
Symptom
Uneven cooking, with hot spots on one side of the grill.
Airflow Imbalance / Heat Distribution Issue
Symptom
Visible smoke leaks from the hopper lid during operation.
Backdraft Through Hopper
Symptom
Wi-Fi connection drops frequently, or the app cannot find the grill
Unstable Wireless Connectivity
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AUGER |
Display shows AUGER error, and no pellets are feeding.
|
Auger Drive Fault | View Details |
| ER-1 |
Controller displays ER-1 and grill will not start heating
|
RTD Temperature Probe Open Circuit | View Details |
| ER-2 |
Controller displays ER-2 and temperature reading is erratic or grill shuts down
|
RTD Temperature Probe Short Circuit | View Details |
| ER-3 |
Controller displays ER-3 and grill shuts down during cook
|
High Temperature Limit Exceeded | View Details |
| ER-4 |
Controller displays ER-4 and grill will not ignite or shuts down shortly after start
|
Ignition Failure / No Flame Detected | View Details |
| ER-5 |
Controller displays ER-5 and grill stops feeding pellets
|
Auger Motor Overload / Jam Detected | View Details |
| ER-6 |
Controller displays ER-6 and grill powers off unexpectedly
|
Low Line Voltage / Power Supply Fault | View Details |
| ER-7 |
Controller displays ER-7 and Wi-Fi or cloud features are unavailable
|
Wi-Fi Module Communication Failure | View Details |
| ER-8 |
Controller displays ER-8 and grill will not respond to keypad or touch inputs
|
User Interface / Keypad Communication Error | View Details |
| ER-9 |
Controller displays ER-9 and grill temperature will not regulate properly
|
Combustion Fan / Convection Fan Fault | View Details |
| FAN |
Display shows FAN error, and the grill struggles to reach temperature.
|
Fan Speed / Airflow Fault | View Details |
| FLAME OUT |
Display shows FLAME OUT, and the grill cools down unexpectedly.
|
Loss of Combustion During Operation | View Details |
| IGNITION |
Display shows IGNITION error, and the grill aborts startup.
|
Failed Ignition Sequence | View Details |
| LOW PELLET |
Display shows LOW PELLET warning, and the grill may shut down mid-cook.
|
Pellet Level Sensor Triggered / Fuel Starvation | View Details |
| LOW TEMP |
Display shows LOW TEMP, and the grill cannot reach or hold the set temperature.
|
Under-Temperature / Combustion Inefficiency | View Details |
| OVER TEMP |
Display shows OVER TEMP, and the grill shuts down or reduces output.
|
Over-Temperature Protection Triggered | View Details |
| SENSOR |
Display shows SENSOR error, and the grill temperature reading is frozen or unrealistic.
|
Internal Grill Temperature Sensor Fault | View Details |
| TEMP PROBE |
Display shows TEMP PROBE error, and the grill will not maintain the set temperature.
|
Meat Probe or Auxiliary Temperature Probe Fault | View Details |
| – |
Controller buttons are unresponsive or stick
|
Keypad Wear or Contamination | View Details |
| – |
Excessive white smoke and sooty buildup on food
|
Incomplete Combustion / Poor Air-Fuel Mix | View Details |
| – |
Flare-ups or grease fires during cooking.
|
Excess Grease Accumulation / Direct Flame Exposure | View Details |
| – |
Grease leaking from the bottom of the grill cabinet or onto the patio.
|
Grease Management System Overflow or Blockage | View Details |
| – |
Grill powers on, but the display is blank or unreadable.
|
Display Backlight / LCD Failure | View Details |
| – |
Grill trips GFCI outlet when starting or during operation
|
Ground Fault / Leakage Current | View Details |
| – |
Grill will not power on at all; no lights or display.
|
No AC Power / Dead Control Board | View Details |
| – |
Interior light (if equipped) does not turn on
|
Cook Chamber Light Failure | View Details |
| – |
Lid does not close evenly or has large gaps
|
Lid Misalignment / Hinge Deformation | View Details |
| – |
Pellets not feeding consistently; temperature swings low, then recovers
|
Intermittent Pellet Feed | View Details |
| – |
Rust forming on grates or inside cook chamber
|
Corrosion of Steel Components | View Details |
| – |
Strong chemical or plastic smell during the first few cooks
|
Burn-off of Manufacturing Residues | View Details |
| – |
The auger makes a loud grinding or squealing noise during operation.
|
Auger Bearing or Gearbox Wear | View Details |
| – |
The combustion fan is very noisy, rattling, or vibrating.
|
Fan Imbalance or Bearing Failure | View Details |
| – |
The grill overshoots the set temperature by 50°F or more and cycles widely.
|
Temperature Overshoot / Poor PID Tuning Response | View Details |
| – |
The grill runs but never reaches the set temperature, remaining stuck around 150–200°F.
|
Insufficient Heat Output | View Details |
| – |
The grill starts but shuts down after a few minutes without any error code.
|
Intermittent Power Loss or Combustion Failure | View Details |
| – |
Uneven cooking, with hot spots on one side of the grill.
|
Airflow Imbalance / Heat Distribution Issue | View Details |
| – |
Visible smoke leaks from the hopper lid during operation.
|
Backdraft Through Hopper | View Details |
| – |
Wi-Fi connection drops frequently, or the app cannot find the grill
|
Unstable Wireless Connectivity | View Details |
No matching codes found
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