E11
Tesvor
Wi-Fi Module / Communication Error
Robot reports E11; this is often related to Wi-Fi or app connection issues on some Tesvor models.
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Possible Causes
Weak Wi-Fi signal at dock, Incorrect Wi-Fi password or band, Internal Wi-Fi module fault, Antenna cable disconnected.
How to Fix / Troubleshooting
Safety first: No electrical disassembly is required for basic troubleshooting.
Network checks:
- Ensure your router is broadcasting a 2.4 GHz network (most Tesvor robots do not support 5 GHz only).
- Move the charging dock closer to the router or reduce obstacles between them.
- Reset the robot's Wi-Fi settings using the button combination described in the user manual, then re-add the robot in the Tesvor app.
App and firmware:
- Update the Tesvor app to the latest version.
- Check for firmware updates for the robot once it is temporarily connected.
If E11 persists and other devices work fine on Wi-Fi: The internal Wi-Fi module or antenna may be faulty. Internal antenna cables are delicate; inspection and replacement should be done by a technician.
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Repair Difficulty
Easy
2/5
Required Part
Wi-Fi Module / Antenna
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