Rivian

Rivian EV Home Chargers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E001
The Rivian Wall Charger will not start charging; the vehicle shows ‘Charging Error’ and the charger app displays E001.
Pilot Signal Communication Fault
E002
The Rivian EV home charger shows E002 and refuses to energize; the vehicle reports ‘Check power source’.
Line Voltage Out of Range
E003
The charger displays E003 and immediately stops charging when the vehicle is plugged in.
Ground Fault / Leakage Current Detected
E004
The Rivian charger shows E004 and does not latch into charging; the vehicle never transitions to the ‘Charging’ state.
Contactor Welded or Contactor Feedback Fault
E005
Charger displays E005, and the status LED ring flashes red; the charging session aborts after a few seconds.
Overcurrent or Output Overload Fault
E006
Rivian charger shows E006 and refuses to start; the app indicates ‘Ground not detected’ or ‘Improper grounding’.
Protective Earth (Ground) Fault / Missing Ground
E007
Charger displays E007; the app notes ‘Overtemperature – charging reduced or stopped’.
Internal Overtemperature Protection Trip
E008
Rivian charger shows E008 and cannot connect to Wi‑Fi; the app reports ‘Communication error with charger’.
Wi‑Fi / Network Communication Fault
E009
Charger displays E009; the app indicates ‘Firmware update failed’ and charging is disabled.
Firmware Update / Flash Memory Error
E010
Rivian charger shows E010 and the LED ring pulses red; the app notes ‘Proximity / latch error’.
Proximity Pilot / Connector Latch Fault
E011
Charger displays E011; the app shows ‘Internal relay test failed’ and prevents charging.
Self-Test / Contactor Self-Check Failure
E012
Rivian charger shows E012; the app indicates ‘Isolation fault detected’ and charging is disabled.
Insulation / Isolation Resistance Fault
E013
Charger displays E013; the app notes ‘Pilot duty cycle error’ and the vehicle will not charge.
Pilot Duty Cycle / Current Limit Encoding Fault
E014
Rivian charger shows E014; the app indicates ‘Phase loss / line imbalance’ on a split-phase installation.
Line Phase Loss or Severe Imbalance
E015
Charger displays E015; app shows 'Internal sensor error' and the unit will not charge.
Internal Sensor / ADC Fault
E016
Rivian charger shows E016; app indicates 'Configuration mismatch' and charging is locked out.
Configuration / Commissioning Error
E017
Charger displays E017; app notes 'Locking mechanism error' on a unit with an integrated cable lock.
Cable Lock / Solenoid Fault
E018
Rivian charger shows E018; app indicates 'Metering error' and energy reporting is disabled or inaccurate.
Internal Energy Meter / Measurement Fault
E019
Charger displays E019; app shows 'Time sync / RTC error' and scheduled charging may not work.
Real-Time Clock / Time Synchronization Fault
E020
Rivian charger shows E020; app indicates 'Vehicle communication error' even though Wi‑Fi is fine.
EVSE–EV Communication Protocol Fault
Symptom
Burning smell or visible discoloration around the Rivian charger or its wiring.
Overheating / Thermal Damage
Symptom
Charger powers on but the vehicle will not start charging; LEDs stay idle and the vehicle shows 'Not charging' with no error code.
No Charge Start / Handshake Failure
Symptom
Charger starts charging but frequently stops and restarts; the vehicle alternates between 'Charging' and 'Ready'.
Intermittent Charging / Unstable Session
Symptom
Rivian charger cable insulation shows cracks, cuts, or UV damage.
Cable Jacket Degradation
Symptom
Rivian charger intermittently loses Wi‑Fi connection, causing the app to show it as offline while charging continues.
Intermittent Network Connectivity
Symptom
Rivian charger or cable becomes excessively hot to the touch during normal charging.
Overheating Cable or Terminal Connections
Symptom
Rivian charger’s built-in cable management hook or holster is loose or broken.
Mechanical Damage to Cable Management Hardware
Symptom
Rivian home charger completely dead – no LEDs, no app connection, and the vehicle shows no response when plugged in.
No Power / Dead Unit
Symptom
Scheduled charging does not start at the programmed time, but manual charging works.
Scheduling / Timer Malfunction
Symptom
The Rivian charger cannot be discovered or added in the Rivian app, though it appears powered.
Commissioning / Pairing Failure
Symptom
The Rivian charger emits a loud humming or buzzing noise during charging.
Excessive Electrical or Mechanical Hum
Symptom
The Rivian charger enclosure vibrates or rattles when the cable is moved or when charging at high current.
Mechanical Vibration / Loose Mounting
Symptom
The Rivian charger frequently trips a GFCI or AFCI breaker upstream.
Nuisance Tripping of Upstream Protection
Symptom
The Rivian charger makes a clicking sound repeatedly every few seconds without starting a charge.
Contactor Chatter / Failed Start Attempts
Symptom
The Rivian charger's LED ring or status lights do not illuminate, but the unit still charges normally.
Status LED / Indicator Failure
Symptom
The charger trips the house breaker immediately when a vehicle is plugged in.
Short Circuit or Severe Ground Fault on Output
Symptom
Visible arcing or sparking when plugging or unplugging the Rivian charge handle from the vehicle.
Connector Arcing / Poor Contact
Symptom
Water or condensation visible inside or around the Rivian wall charger enclosure.
Moisture Ingress / Enclosure Seal Failure
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