V-ZUG Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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F01
The refrigerator compartment is not cooling properly; the temperature is too high despite normal display operation.
Refrigerator Compartment NTC Temperature Sensor Fault
F02
The freezer compartment is not reaching the set temperature, an alarm is beeping, and the display shows error F02.
Freezer Compartment NTC Temperature Sensor Fault
F03
The refrigerator runs continuously or not at all, and the temperature display shows dashes or 'F03'.
Ambient / Cabinet Sensor Fault
F04
The compressor does not start, there is a clicking noise from the rear, and the display shows 'F04' or a compressor fault indication.
Compressor Start / Inverter Module Fault
F05
The refrigerator's interior light and display are working, but there is no cooling and the display indicates 'F05' or a fan error.
Evaporator Fan Motor Fault
F06
The freezer fan is not running, causing uneven temperatures, and the display may show an 'F06' fan error.
Freezer Evaporator Fan Motor Fault
F07
The refrigerator displays 'F07' or a similar alarm, the interior light may flicker, and the unit may not start.
Main Control Board Power Supply Fault
F08
The door open alarm sounds continuously or 'F08' is displayed, even when the doors are closed.
Door Switch / Door Contact Fault
F09
The refrigerator shows 'F09' or a similar defrost error, with heavy ice buildup on the evaporator and poor cooling.
Defrost Heater Circuit Fault
F10
The refrigerator shows 'F10' or a similar defrost sensor error, causing intermittent cooling and ice on the evaporator.
Defrost Sensor / Evaporator NTC Fault
F11
An alarm for high refrigerator temperature sounds and 'F11' is displayed; the compressor runs but the temperature does not drop adequately.
Refrigerant Circuit / Cooling Capacity Fault
F12
Freezer temperature alarm with F12, freezer not reaching setpoint despite long run times
Freezer Cooling / Sealed System Fault
F13
Display shows F13 or communication error, some functions unavailable, lights may still work
Communication Fault Between Main Control Board and User Interface
F14
Ice maker not operating, F14 or ice system error on display (for models with integrated ice maker)
Ice Maker Module / Motor Fault
F15
Water dispenser not working, F15 or water system error on display (for dispenser models)
Water Valve / Dispenser System Fault
F16
Supercool or Superfreeze function not working, F16 or function error on display
Special Function Relay / Output Fault
F17
Interior LED lighting flickers or does not turn on, F17 or lighting error on display
LED Driver / Lighting Circuit Fault
F18
Alarm for high humidity or condensation inside refrigerator, F18 on display (for models with humidity monitoring)
Humidity Sensor / Airflow Fault
F19
Refrigerator beeps and shows F19, indicating door left open even when closed, interior light may stay on
Door Position Detection / Hall Sensor Fault
F20
Refrigerator shows F20 or over-temperature alarm after power outage or long door opening
Temperature Alarm Condition (Non-Hardware Fault)
Symptom
Bad odor inside refrigerator even after cleaning
Persistent Odor / Contamination
Symptom
Clicking sound every few minutes; the compressor repeatedly tries to start but fails.
Compressor Overload Cycling
Symptom
Control panel buttons unresponsive or intermittent
User Interface Keypad Fault
Symptom
Display is dim, flickering, or partially blank
Display Module or Power Supply Fault
Symptom
Excessive condensation on interior walls and shelves
Door Seal / Humidity Ingress
Symptom
Freezer is cold but the refrigerator is only slightly cool; frost buildup on the back wall of the freezer.
Evaporator Frosting Due to Defrost Failure
Symptom
Frost buildup around door edges or on front of freezer drawers
Air Infiltration at Door Seal
Symptom
High-pitched whine or chirping noise from inside the refrigerator compartment.
Evaporator Fan Motor Bearing Noise
Symptom
Ice buildup on back wall of refrigerator compartment only
Local Airflow Restriction or Liner Cold Spot
Symptom
Ice maker overflows or ice clumps together in bin
Ice Maker Overfill or Temperature Issue
Symptom
Ice maker produces small or hollow ice cubes
Low Water Flow to Ice Maker
Symptom
Interior light stays on when door is closed, cabinet feels warm near light
Door Switch Stuck or Misaligned
Symptom
Loud rattling or knocking noise when the compressor starts or stops.
Compressor Mount / Tubing Vibration
Symptom
Refrigerator compartment warm while freezer is cold, no error code displayed
Air Duct / Damper Blockage or Failure
Symptom
Refrigerator does not start at all, display off, no interior light
No Power / Input Protection Fault
Symptom
Refrigerator is not cooling at all, the interior light works, the compressor is not running, and there is no error code.
Compressor Start Device / Overload Failure
Symptom
Refrigerator makes a loud humming or buzzing noise from the rear.
Condenser Fan Motor Noise or Vibration
Symptom
Refrigerator runs constantly and is too cold; food is freezing in the refrigerator compartment.
Thermostat / Temperature Sensor Misreading
Symptom
Refrigerator trips household RCD / GFCI when plugged in
Earth Leakage / Insulation Fault
Symptom
Water is leaking from behind the refrigerator or at the water connection.
Water Supply Line or Valve Leak
Symptom
Water is leaking onto the floor from the front of the refrigerator.
Drain Pan Overflow or Misaligned Drain Tube
Symptom
Water is pooling at the bottom of the refrigerator compartment or under the drawers.
Blocked Defrost Drain
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| F01 |
The refrigerator compartment is not cooling properly; the temperature is too high despite normal display operation.
|
Refrigerator Compartment NTC Temperature Sensor Fault | View Details |
| F02 |
The freezer compartment is not reaching the set temperature, an alarm is beeping, and the display shows error F02.
|
Freezer Compartment NTC Temperature Sensor Fault | View Details |
| F03 |
The refrigerator runs continuously or not at all, and the temperature display shows dashes or 'F03'.
|
Ambient / Cabinet Sensor Fault | View Details |
| F04 |
The compressor does not start, there is a clicking noise from the rear, and the display shows 'F04' or a compressor fault indication.
|
Compressor Start / Inverter Module Fault | View Details |
| F05 |
The refrigerator's interior light and display are working, but there is no cooling and the display indicates 'F05' or a fan error.
|
Evaporator Fan Motor Fault | View Details |
| F06 |
The freezer fan is not running, causing uneven temperatures, and the display may show an 'F06' fan error.
|
Freezer Evaporator Fan Motor Fault | View Details |
| F07 |
The refrigerator displays 'F07' or a similar alarm, the interior light may flicker, and the unit may not start.
|
Main Control Board Power Supply Fault | View Details |
| F08 |
The door open alarm sounds continuously or 'F08' is displayed, even when the doors are closed.
|
Door Switch / Door Contact Fault | View Details |
| F09 |
The refrigerator shows 'F09' or a similar defrost error, with heavy ice buildup on the evaporator and poor cooling.
|
Defrost Heater Circuit Fault | View Details |
| F10 |
The refrigerator shows 'F10' or a similar defrost sensor error, causing intermittent cooling and ice on the evaporator.
|
Defrost Sensor / Evaporator NTC Fault | View Details |
| F11 |
An alarm for high refrigerator temperature sounds and 'F11' is displayed; the compressor runs but the temperature does not drop adequately.
|
Refrigerant Circuit / Cooling Capacity Fault | View Details |
| F12 |
Freezer temperature alarm with F12, freezer not reaching setpoint despite long run times
|
Freezer Cooling / Sealed System Fault | View Details |
| F13 |
Display shows F13 or communication error, some functions unavailable, lights may still work
|
Communication Fault Between Main Control Board and User Interface | View Details |
| F14 |
Ice maker not operating, F14 or ice system error on display (for models with integrated ice maker)
|
Ice Maker Module / Motor Fault | View Details |
| F15 |
Water dispenser not working, F15 or water system error on display (for dispenser models)
|
Water Valve / Dispenser System Fault | View Details |
| F16 |
Supercool or Superfreeze function not working, F16 or function error on display
|
Special Function Relay / Output Fault | View Details |
| F17 |
Interior LED lighting flickers or does not turn on, F17 or lighting error on display
|
LED Driver / Lighting Circuit Fault | View Details |
| F18 |
Alarm for high humidity or condensation inside refrigerator, F18 on display (for models with humidity monitoring)
|
Humidity Sensor / Airflow Fault | View Details |
| F19 |
Refrigerator beeps and shows F19, indicating door left open even when closed, interior light may stay on
|
Door Position Detection / Hall Sensor Fault | View Details |
| F20 |
Refrigerator shows F20 or over-temperature alarm after power outage or long door opening
|
Temperature Alarm Condition (Non-Hardware Fault) | View Details |
| – |
Bad odor inside refrigerator even after cleaning
|
Persistent Odor / Contamination | View Details |
| – |
Clicking sound every few minutes; the compressor repeatedly tries to start but fails.
|
Compressor Overload Cycling | View Details |
| – |
Control panel buttons unresponsive or intermittent
|
User Interface Keypad Fault | View Details |
| – |
Display is dim, flickering, or partially blank
|
Display Module or Power Supply Fault | View Details |
| – |
Excessive condensation on interior walls and shelves
|
Door Seal / Humidity Ingress | View Details |
| – |
Freezer is cold but the refrigerator is only slightly cool; frost buildup on the back wall of the freezer.
|
Evaporator Frosting Due to Defrost Failure | View Details |
| – |
Frost buildup around door edges or on front of freezer drawers
|
Air Infiltration at Door Seal | View Details |
| – |
High-pitched whine or chirping noise from inside the refrigerator compartment.
|
Evaporator Fan Motor Bearing Noise | View Details |
| – |
Ice buildup on back wall of refrigerator compartment only
|
Local Airflow Restriction or Liner Cold Spot | View Details |
| – |
Ice maker overflows or ice clumps together in bin
|
Ice Maker Overfill or Temperature Issue | View Details |
| – |
Ice maker produces small or hollow ice cubes
|
Low Water Flow to Ice Maker | View Details |
| – |
Interior light stays on when door is closed, cabinet feels warm near light
|
Door Switch Stuck or Misaligned | View Details |
| – |
Loud rattling or knocking noise when the compressor starts or stops.
|
Compressor Mount / Tubing Vibration | View Details |
| – |
Refrigerator compartment warm while freezer is cold, no error code displayed
|
Air Duct / Damper Blockage or Failure | View Details |
| – |
Refrigerator does not start at all, display off, no interior light
|
No Power / Input Protection Fault | View Details |
| – |
Refrigerator is not cooling at all, the interior light works, the compressor is not running, and there is no error code.
|
Compressor Start Device / Overload Failure | View Details |
| – |
Refrigerator makes a loud humming or buzzing noise from the rear.
|
Condenser Fan Motor Noise or Vibration | View Details |
| – |
Refrigerator runs constantly and is too cold; food is freezing in the refrigerator compartment.
|
Thermostat / Temperature Sensor Misreading | View Details |
| – |
Refrigerator trips household RCD / GFCI when plugged in
|
Earth Leakage / Insulation Fault | View Details |
| – |
Water is leaking from behind the refrigerator or at the water connection.
|
Water Supply Line or Valve Leak | View Details |
| – |
Water is leaking onto the floor from the front of the refrigerator.
|
Drain Pan Overflow or Misaligned Drain Tube | View Details |
| – |
Water is pooling at the bottom of the refrigerator compartment or under the drawers.
|
Blocked Defrost Drain | View Details |
No matching codes found
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