Hansa Washing Machines Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
The washer will not start a cycle; the door symbol flashes, and the cycle will not begin.
Door Lock Failure
E02
The washer does not fill with water or fills very slowly; the cycle stops early with E02 displayed.
Water Inlet Timeout / Fill Error
E03
The washer does not drain water; the drum remains full, and E03 appears on the display.
Drain Pump Timeout / Drainage Error
E04
The washer overfills or displays E04; the water level is too high, or water continues entering even when the machine is off.
Overfill / Water Level Sensor Error
E05
The washer stops during the heating phase; water remains cold, and E05 is displayed.
Heating Circuit Failure
E06
The washer does not spin or wash; the drum does not rotate, and E06 appears.
Motor / Tachometer Fault
E07
The washer displays E07 and will not start or stops mid-cycle; this is often associated with the door lock or safety system.
Door Lock Circuit / Safety Interlock Error
E08
The washer shows E08 and may not spin properly; this indicates an imbalance or motor control issue.
Motor Overload / Imbalance Detection Fault
E09
The washer stops with E09; this often occurs during spin or high-speed operation.
Motor Triac / Power Module Fault
E10
The washer does not take in water, and E10 is displayed shortly after starting.
No Water Inlet Detected
E11
The washer displays E11; this is often related to the water level not reaching the required point within the allotted time.
Insufficient Water Level / Fill Timeout
E12
The washer shows E12; this is often associated with a combination fault of heating and water level.
Heating with Incorrect Water Level
E21
The washer does not drain or spin; E21 is displayed (a variant of a drain error on some Hansa models).
Extended Drain Fault
E22
The washer shows E22; this is often related to foam or drainage sensor issues.
Excessive Foam / Drain Sensor Error
E31
The washer displays E31, indicating a temperature reading error.
NTC Temperature Sensor Fault
E32
Washer displays E32; inconsistent temperature readings or overheating.
NTC Calibration / Overheating Fault
E40
Door indicator flashes, E40 displayed; door not recognized as closed.
Door Not Properly Closed
E41
Washer displays E41; door lock signal error.
Door Lock Signal Fault
E42
Door remains locked after cycle; E42 may be displayed.
Door Unlock Failure
E51
Washer displays E51; motor power stage error.
Motor Power Triac / Drive Fault
E52
Washer displays E52; motor speed feedback error.
Tachometer Signal Loss
E61
Washer displays E61; heating time too long or temperature not reached.
Insufficient Heating Performance
E62
Washer displays E62; overheating detected.
Overheating / Heater Control Fault
E71
Washer displays E71; NTC sensor out of range.
Temperature Sensor Out of Range
E90
Washer displays E90; general communication or configuration error.
Control Module Communication / Configuration Fault
Symptom
The washer displays random lights or segments; buttons respond erratically.
User Interface / Control Panel Fault
Symptom
The washer does not take fabric softener from the dispenser.
Dispenser Siphon / Water Flow Issue
Symptom
The washer door will not open at the end of the cycle, but no error code is shown.
Door Lock Stuck Closed
Symptom
The washer fills with water even when turned off.
Inlet Valve Not Closing
Symptom
The washer has a bad odor inside the drum or on clothes.
Biofilm / Mold and Bacteria Build-Up
Symptom
The washer leaves clothes very wet at the end of the cycle.
Poor Spin Performance
Symptom
The washer stops mid-cycle and does not advance; the time remaining does not change.
Program Stalling / Control Logic Issue
Symptom
The washer takes much longer than the displayed time to complete a cycle.
Extended Cycle Duration
Symptom
Washer drum does not turn at all, but lights and display work.
Drive System Failure
Symptom
Washer emits a burning smell during operation.
Overheating Electrical or Drive Components
Symptom
Washer leaks from the detergent drawer during fill.
Detergent Dispenser Overflow
Symptom
Washer leaks water from the front under the door during wash or rinse.
Door Gasket (Boot Seal) Leak
Symptom
Washer leaks water from the rear or bottom during fill or wash.
Tub or Hose Leak
Symptom
Washer makes loud banging or knocking noises during spin.
Suspension / Shock Absorber Wear
Symptom
Washer produces a high-pitched squeal or grinding noise when spinning.
Drum Bearing or Drive Pulley Wear
Symptom
Washer vibrates excessively and moves across the floor during spin.
Excessive Vibration / Out-of-Balance
Symptom
Washer will not start a cycle; display works but Start button does nothing.
User Interface / Door / Program Start Inhibit
Symptom
Washer will not start; no lights or display.
No Power / Main Supply Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
The washer will not start a cycle; the door symbol flashes, and the cycle will not begin.
|
Door Lock Failure | View Details |
| E02 |
The washer does not fill with water or fills very slowly; the cycle stops early with E02 displayed.
|
Water Inlet Timeout / Fill Error | View Details |
| E03 |
The washer does not drain water; the drum remains full, and E03 appears on the display.
|
Drain Pump Timeout / Drainage Error | View Details |
| E04 |
The washer overfills or displays E04; the water level is too high, or water continues entering even when the machine is off.
|
Overfill / Water Level Sensor Error | View Details |
| E05 |
The washer stops during the heating phase; water remains cold, and E05 is displayed.
|
Heating Circuit Failure | View Details |
| E06 |
The washer does not spin or wash; the drum does not rotate, and E06 appears.
|
Motor / Tachometer Fault | View Details |
| E07 |
The washer displays E07 and will not start or stops mid-cycle; this is often associated with the door lock or safety system.
|
Door Lock Circuit / Safety Interlock Error | View Details |
| E08 |
The washer shows E08 and may not spin properly; this indicates an imbalance or motor control issue.
|
Motor Overload / Imbalance Detection Fault | View Details |
| E09 |
The washer stops with E09; this often occurs during spin or high-speed operation.
|
Motor Triac / Power Module Fault | View Details |
| E10 |
The washer does not take in water, and E10 is displayed shortly after starting.
|
No Water Inlet Detected | View Details |
| E11 |
The washer displays E11; this is often related to the water level not reaching the required point within the allotted time.
|
Insufficient Water Level / Fill Timeout | View Details |
| E12 |
The washer shows E12; this is often associated with a combination fault of heating and water level.
|
Heating with Incorrect Water Level | View Details |
| E21 |
The washer does not drain or spin; E21 is displayed (a variant of a drain error on some Hansa models).
|
Extended Drain Fault | View Details |
| E22 |
The washer shows E22; this is often related to foam or drainage sensor issues.
|
Excessive Foam / Drain Sensor Error | View Details |
| E31 |
The washer displays E31, indicating a temperature reading error.
|
NTC Temperature Sensor Fault | View Details |
| E32 |
Washer displays E32; inconsistent temperature readings or overheating.
|
NTC Calibration / Overheating Fault | View Details |
| E40 |
Door indicator flashes, E40 displayed; door not recognized as closed.
|
Door Not Properly Closed | View Details |
| E41 |
Washer displays E41; door lock signal error.
|
Door Lock Signal Fault | View Details |
| E42 |
Door remains locked after cycle; E42 may be displayed.
|
Door Unlock Failure | View Details |
| E51 |
Washer displays E51; motor power stage error.
|
Motor Power Triac / Drive Fault | View Details |
| E52 |
Washer displays E52; motor speed feedback error.
|
Tachometer Signal Loss | View Details |
| E61 |
Washer displays E61; heating time too long or temperature not reached.
|
Insufficient Heating Performance | View Details |
| E62 |
Washer displays E62; overheating detected.
|
Overheating / Heater Control Fault | View Details |
| E71 |
Washer displays E71; NTC sensor out of range.
|
Temperature Sensor Out of Range | View Details |
| E90 |
Washer displays E90; general communication or configuration error.
|
Control Module Communication / Configuration Fault | View Details |
| – |
The washer displays random lights or segments; buttons respond erratically.
|
User Interface / Control Panel Fault | View Details |
| – |
The washer does not take fabric softener from the dispenser.
|
Dispenser Siphon / Water Flow Issue | View Details |
| – |
The washer door will not open at the end of the cycle, but no error code is shown.
|
Door Lock Stuck Closed | View Details |
| – |
The washer fills with water even when turned off.
|
Inlet Valve Not Closing | View Details |
| – |
The washer has a bad odor inside the drum or on clothes.
|
Biofilm / Mold and Bacteria Build-Up | View Details |
| – |
The washer leaves clothes very wet at the end of the cycle.
|
Poor Spin Performance | View Details |
| – |
The washer stops mid-cycle and does not advance; the time remaining does not change.
|
Program Stalling / Control Logic Issue | View Details |
| – |
The washer takes much longer than the displayed time to complete a cycle.
|
Extended Cycle Duration | View Details |
| – |
Washer drum does not turn at all, but lights and display work.
|
Drive System Failure | View Details |
| – |
Washer emits a burning smell during operation.
|
Overheating Electrical or Drive Components | View Details |
| – |
Washer leaks from the detergent drawer during fill.
|
Detergent Dispenser Overflow | View Details |
| – |
Washer leaks water from the front under the door during wash or rinse.
|
Door Gasket (Boot Seal) Leak | View Details |
| – |
Washer leaks water from the rear or bottom during fill or wash.
|
Tub or Hose Leak | View Details |
| – |
Washer makes loud banging or knocking noises during spin.
|
Suspension / Shock Absorber Wear | View Details |
| – |
Washer produces a high-pitched squeal or grinding noise when spinning.
|
Drum Bearing or Drive Pulley Wear | View Details |
| – |
Washer vibrates excessively and moves across the floor during spin.
|
Excessive Vibration / Out-of-Balance | View Details |
| – |
Washer will not start a cycle; display works but Start button does nothing.
|
User Interface / Door / Program Start Inhibit | View Details |
| – |
Washer will not start; no lights or display.
|
No Power / Main Supply Issue | View Details |
No matching codes found
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